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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 02-21-2021, 18:55   #1 (permalink)
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Itel can't formate


Operation : Identify [ v2.11 ]
BootMode : SVC

1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : L6501-F6311-9.0-OP-V041-20201229
MemoryInfo : EMMC : 32 GB ; DRAM : 3 GB

Platform Version: MOCORTM_18B_ITEL_W19.28.5_P12_Debug
Project Version: sharkl3_pub
BASE Version: FM_BASE_18B_ITEL_W19.28.5_P12
HW Version: sc9863A_modem
CMP_Time : 08-26-2020 12:05:12

MODEM TAG : MOCORTM_18B_ITEL_W19.28.5_P12_Debug_FM_BASE_18B_IT EL_W19.28.5_P12_sc9863A_modem_sharkl3_pub


PSN1 : 0563714059100200


Done!
Elapsed: 00:00:46



Operation : Format FS / Reset Settings [ v2.11 ]
Mode : Default [ Reset Settings + FRP ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : 0_SC9863x_BASE : SC9863A_eMMC_3GB_0S
Sending Init Boot ...
Boot sent!
Kick FDL ...
>>> ERROR : FDL NOT started!

>>> Error : Fail to boot FDL!
>>> Unsupported device with selected fdl or settings! Change settings!

Reconnect Power/Cable!

Operation : Format FS / Reset Settings [ v2.11 ]
Mode : Default [ Reset Settings + FRP ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
>>> ERROR : Protocol HandShake failed!

>>> Error : Fail to init protocol!
>>> Remove battery, cable. Check cable and connection. Repeat operation!

Reconnect Power/Cable!

Operation : Format FS / Reset Settings [ v2.11 ]
Mode : Default [ Reset Settings + FRP ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : 0_SC9863x_BASE : SC9863A_eMMC_3GB_0S
Sending Init Boot ...
Boot sent!
Kick FDL ...
>>> ERROR : FDL NOT started!

>>> Error : Fail to boot FDL!
>>> Unsupported device with selected fdl or settings! Change settings!

Reconnect Power/Cable!

Operation : Format FS / Reset Settings [ v2.11 ]
Mode : Default [ Reset Settings + FRP ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : 0_SC9863x_BASE : SC9863_eMMC_3GB_RS
Sending Init Boot ...
>>> ERROR : FDL Start Failed!

>>> Error : Fail to boot FDL!
>>> Unsupported device with selected fdl or settings! Change settings!

Reconnect Power/Cable!

Operation : Format FS / Reset Settings [ v2.11 ]
Mode : Default [ Reset Settings + FRP ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...


>>> Device not found!
>>> Remove battery, cable. Check cable and connection. Repeat operation!

Reconnect Power/Cable!

Operation : Format FS / Reset Settings [ v2.11 ]
Mode : Default [ Reset Settings + FRP ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : 0_SC9863x_BASE : SC9863A_eMMC_3GB_0S
Sending Init Boot ...
Boot sent!
Kick FDL ...
>>> ERROR : FDL NOT started!

>>> Error : Fail to boot FDL!
>>> Unsupported device with selected fdl or settings! Change settings!

Reconnect Power/Cable!
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Old 02-22-2021, 00:06   #2 (permalink)
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Name the model to can help you with it

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