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Old 07-27-2009, 17:13   #1 (permalink)
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Red face KG195 Orignal frimware backup restore problem!!!


KG195 Orignal frimware backup restore problem!!!

phone had keypad problem so i made backup
but i cant restore the backup frimware!
it says croupt file
WHAT SHOULD I DO ?
THERE WERE IMPORTANT CONTACTS IN PHONE !
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Old 07-27-2009, 18:37   #2 (permalink)
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Quote:
Originally Posted by mobile_juice View Post
KG195 Orignal frimware backup restore problem!!!

phone had keypad problem so i made backup
but i cant restore the backup frimware!
it says croupt file
WHAT SHOULD I DO ?
THERE WERE IMPORTANT CONTACTS IN PHONE !
How to restore full flash backup:

It is possible to restore back eeprom/ffs files without additional files conversion.
It is not possible to restore full flash files to avoid permanently dead phones.

If you have full flash backup file and want to restore it:
1. Check support area, probably required file already exist there
2. If required file is not found send a mail with the next information to support:
- reason to send files
- full text from phone back label
- flash backup file
We will check your files, prepare and upload good flash files in support area ASAP.
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The Following User Says Thank You to InfinitySupport For This Useful Post:
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