missconfigure error my card any idea how to solve

[saleem5001]

=== DongleManager [Infinity] v1.80 [8/19/2020 13:55:35] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 000124901F394082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 0A212490
Firmware version: 0144.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0032 v.0144
=> Activations:
- 00: Infinity-Box/Dongle v0144
=> Options:
- Infinity-Box/Dongle

[YellowBoss]

Originally Posted by saleem5001

=== DongleManager [Infinity] v1.80 [8/19/2020 13:55:35] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 000124901F394082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 0A212490
Firmware version: 0144.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0032 v.0144
=> Activations:
- 00: Infinity-Box/Dongle v0144
=> Options:
- Infinity-Box/Dongle

Hello,

There is a software conflict with the next application(s):

C:\program files (x86)\intel\bluetooth\devmonsrv.exe
C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe
C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe
C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe
C:\program files\via xhci uasp utility\usb3monitor.exe

What to do:

1. Delete or rename files (see above)
2. Reboot PC
3. Delete fault.bn file
4. Update dongle firmware with DongleManager now
5. Run Infinity software.