MTK 6755 Problem, support need help

[Formingus]

I have UMIDIGI with erased preloader

Card found : S/N : CB822A50 , v0136
Chinese Miracle II  [MTK module] v 1.58

Operation : Check / Read Info [ v1.58 ]

1. Power Off Phone , Remove battery , Insert back
2. Insert USB cable. In some cases require hold BootKey

Wait for phone...
Phone found! [ 68 ]
Sync...
Inital Boot Ok!
BB_CPU_PID : 6755
BB_CPU_NME : [MediaTek] Helio[P10]|MT6755_S00
BB_CPU_EXT : 0xCB00 , 0x8A00 , 0x0000
Processing BROM stage
Settings for BROM configured!
SecCfgVal : 0x00000000
BromVer   : 0x0005
BLVersion : 0x00FE
PreLoader : NOT Active [ Erased ]
BootLdrSS : NORMAL with PRELOADER
Processing DA stage


DA Select done, will use MTK_AllInOne_DA_v5.1624.16.07
Sending and initialize DA ...
DAgent configured successfully
Connection agent : BROM

[DA_ERROR] : DRAM Configure failed!
ErroCode : 0x2122
EMICFG_NOT_ACCEPTED_CONFIG
Boot Error!

Operation Failed
Elapsed: 00:00:33
Reconnect Power/Cable!


Unsupported Yet( or bad??? ) file selected!

Operation : HW Test [ v1.58 ]

1. Power Off Phone , Remove battery , Insert back
2. Insert USB cable. In some cases require hold BootKey

Wait for phone...
Phone found! [ 68 ]
Sync...
Inital Boot Ok!
BB_CPU_PID : 6755
BB_CPU_NME : [MediaTek] Helio[P10]|MT6755_S00
BB_CPU_EXT : 0xCB00 , 0x8A00 , 0x0000
Processing BROM stage
Settings for BROM configured!
SecCfgVal : 0x00000000
BromVer   : 0x0005
BLVersion : 0x00FE
PreLoader : NOT Active [ Erased ]
BootLdrSS : NORMAL with PRELOADER
Processing DA stage
DA Select done, will use MTK_AllInOne_DA_v5.1624.16.07
Sending and initialize DA ...
DAgent configured successfully
Connection agent : BROM

[DA_ERROR] : DRAM Configure failed!
ErroCode : 0x2122
EMICFG_NOT_ACCEPTED_CONFIG
Boot Error!

Operation Failed
Elapsed: 00:00:19
Reconnect Power/Cable!

On UMIDIGI Support there are 2 versions
UMIDIGI Crystal 2GB and 4GB ROM
2GB is MT6737T
4GB is MT6750T
Strange is that SW will recognize as MT6755.

Any Way is there way to Flash this set ?
I try with Vol Button Combination Same thing
Holding Power Same Thing
FlashTool Same Thing


Any Idea ?

BTW This is scatter file from their genuine support that CM2 Recognize as invalid..

[Formingus]

The only team that i though that will not ignore customer supporting was infinity,
its happen, any way thanks

[cloud-81]

You are out of the deep forest? How much time will you cry here. There are many ways to get support, read this https://www.infinity-box.com/contact/

[rebainoor]

UMIDIGI its a brand and have many models what is you exact model

[JayDi]

If you not got answer in 24 hours - then just bump thread. I just a human and can sometimes skip threads and forget after, or get internet problems ( much last few month ) and post will go to void.


According problem, if you get same error with both firmwares, there is achance about eMCP problems ( it ram ). since Raphael line not show debug data - can't say exactly. But it inside HW. If chinese guys not made new revision, or forget add in latest releases support for old ones.

[rebainoor]

You must use sp flash tool with a firmware

[Formingus]

Originally Posted by cloud-81

You are out of the deep forest? How much time will you cry here. There are many ways to get support, read this https://www.infinity-box.com/contact/

You are out of Context, simply dont wast forum space with ignorant answers.
Wonder should i call them on phone ?
Get out of mine thread

Originally Posted by rebainoor

UMIDIGI its a brand and have many models what is you exact model

Mentioned , Mine one is UMIDIGI Crystal 4GB

There are 2 Models present
2GB is MT6737T
4GB is MT6750T
Problem is that SW will recognize as MT6755
But on official site there is no MT6755 Firmware - only MT6570T.

This Part confuse me ?

Originally Posted by JayDi

If you not got answer in 24 hours - then just bump thread. I just a human and can sometimes skip threads and forget after, or get internet problems ( much last few month ) and post will go to void.


According problem, if you get same error with both firmwares, there is achance about eMCP problems ( it ram ). since Raphael line not show debug data - can't say exactly. But it inside HW. If chinese guys not made new revision, or forget add in latest releases support for old ones.

Sorry, its mine mistake - i am human do mistakes too .
But honestly , 11 years Infinity Customer and only best words for Team.

Now back to subject :
According to Official site Phone is MT6570T but CM2 will recognize as MT6755
IS Possible flashing wrong firmware to change that info ?
I Dont think that customer have CM2 or any other tool to skip hardware Check. So according to your thought , is possible ?

Thanks

Originally Posted by rebainoor

You must use sp flash tool with a firmware

I try mine friend , i am getting BROM ERROR : STATUS_EXT_RAM_EXCEPTION_(0XC0050005)

Thanks friend for replaying ,

br Formingus

[JayDi]

MT6570 and 6755 in fact same by hw, differs just marketing names and internal features.
Scatter inside fw must be 6755 ( should )

According errors, as explained before. Since 6737 and 6750/6755 incompatible by fw level - that mean you should use 6750 one. Device state now? No any reaction at power on try? Power consumption? 10-20 mA or 90-200?

[Formingus]

Originally Posted by JayDi

MT6570 and 6755 in fact same by hw, differs just marketing names and internal features.
Scatter inside fw must be 6755 ( should )

According errors, as explained before. Since 6737 and 6750/6755 incompatible by fw level - that mean you should use 6750 one. Device state now? No any reaction at power on try? Power consumption? 10-20 mA or 90-200?

Device state is Dead , same as when preloader is erased ,
Pressing Power Button does not change amp at all so no reaction.
About power Consumption hope this is answer
When i plug usb cable i am getting 0.33 A or 330 mA..
If there is other way to check power consumption tell me , i will


On CM2 says preloader erased ,
PreLoader : NOT Active [ Erased ]
And Error Message is
[DA_ERROR] : DRAM Configure failed!
ErroCode : 0x2122
EMICFG_NOT_ACCEPTED_CONFIG
Boot Error!

Operation Failed

On Loading Scatter file i got bad scatter - attached on 1st post
On initialize preloader will not work because it cant boot.

Thanks

[gsmcoder78]

So no answers from support ,,,
Hard to get tool with support

I think we should start using cracked ones , why paying when no support