My infinity Box not working - GSM-Forum

maanarman · 05-20-2018, 11:17

=== DongleManager [Infinity] v1.72 [5/20/2018 15:11:02] ===
Searching...
Dongle can't be found:
Card with specified AID is not found

Error
Dongle is not connected

please help me

.::kabir::. · 05-20-2018, 12:57

remove card clean then chack

maanarman · 05-20-2018, 13:02

yes i already try clean sim card and change box and card reader but still same

YellowBoss · 05-21-2018, 06:50

Hello,

- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !

maanarman · 05-21-2018, 09:45

Infinity-Box CardID v1.09
Error when connecting Card in: FT SCR2000 0
SmartCard API error #2148532329
The smart card has been removed, so that further communication is not possible.

maanarman · 05-21-2018, 17:08

any chance to recover my infinity box ???

InfinityHelp · 05-22-2018, 07:42

Hello,

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader

If problem still exist this means it's a hardware problem and you need new Smart-Card.

maanarman · 05-22-2018, 16:32

Quote:

Originally Posted by InfinityHelp

Hello,

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader

If problem still exist this means it's a hardware problem and you need new Smart-Card.

no luck sir
may by time to replace card

05-20-2018, 11:17	#1 (permalink)
maanarman No Life Poster Join Date: Jan 2008 Location: PAKISTAN KARACHI Age: 44 Posts: 12,919 Member: 686395 Status: Offline Sonork: 100.1608345 Thanks Meter: 3,822	My infinity Box not working === DongleManager [Infinity] v1.72 [5/20/2018 15:11:02] === Searching... Dongle can't be found: Card with specified AID is not found Error Dongle is not connected please help me

05-20-2018, 12:57	#2 (permalink)
.::kabir::. No Life Poster Join Date: Nov 2007 Location: mobile solution Posts: 830 Member: 638416 Status: Offline Sonork: 100.1591787 Thanks Meter: 1,113	remove card clean then chack

05-20-2018, 13:02	#3 (permalink)
maanarman No Life Poster Join Date: Jan 2008 Location: PAKISTAN KARACHI Age: 44 Posts: 12,919 Member: 686395 Status: Offline Sonork: 100.1608345 Thanks Meter: 3,822	yes i already try clean sim card and change box and card reader but still same

05-21-2018, 06:50	#4 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hello, - Run CardID software - http://www.infinity-box.com/support/?r=7 - Select Card-Reader - Click to "Read" button DO NOT send screenshot/video but copy/paste text from software window !

05-21-2018, 09:45	#5 (permalink)
maanarman No Life Poster Join Date: Jan 2008 Location: PAKISTAN KARACHI Age: 44 Posts: 12,919 Member: 686395 Status: Offline Sonork: 100.1608345 Thanks Meter: 3,822	Infinity-Box CardID v1.09 Error when connecting Card in: FT SCR2000 0 SmartCard API error #2148532329 The smart card has been removed, so that further communication is not possible.

05-21-2018, 17:08	#6 (permalink)
maanarman No Life Poster Join Date: Jan 2008 Location: PAKISTAN KARACHI Age: 44 Posts: 12,919 Member: 686395 Status: Offline Sonork: 100.1608345 Thanks Meter: 3,822	any chance to recover my infinity box ???

05-22-2018, 07:42	#7 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	Hello, Try to connect Dongle to another PC Try to insert Smart-Card into another Card-Reader or Box (if you have it) If problem still exist: - Remove Smart-Card from Card-Reader - Clean Smart-Card contacts - Try to use hot air gun and heat Smart-Card - Insert Smart-Card back to Card-reader If problem still exist this means it's a hardware problem and you need new Smart-Card.