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-   -   my infinity box show usb device not recognised (https://forum.gsmhosting.com/vbb/f296/my-infinity-box-show-usb-device-not-recognised-1318858/)

deepakgilda 07-30-2011 16:43

my infinity box show usb device not recognised
 
please help with card box show comport but it says usb device not recognised



without card it works perfectly

YellowBoss 07-30-2011 16:55

Quote:

Originally Posted by deepakgilda (Post 7578991)
please help with card box show comport but it says usb device not recognised



without card it works perfectly

What is your Operating System ?
Is it Win XP or Windows-7 ?

van_gsm 07-30-2011 17:03

Quote:

Originally Posted by YellowBoss (Post 7579025)
What is your Operating System ?
Is it Win XP or Windows-7 ?


pls sir it is window xp2............

deepakgilda 07-30-2011 17:03

it is xp service pack 2

GFTELECOM 07-30-2011 19:06

try to clean your device specialy ths card connector

Haicha 07-30-2011 19:10

Quote:

Originally Posted by deepakgilda (Post 7578991)
please help with card box show comport but it says usb device not recognised



without card it works perfectly

Update Windows at SP3 remove all Software and drivers and install
all new again.
Regards
Haicha

YellowBoss 07-30-2011 22:16

Quote:

Originally Posted by van_gsm (Post 7579052)
pls sir it is window xp2............

Is it first time installation or you have old card and it stop to work ?

deepakgilda 07-31-2011 06:50

it is old card stops suddenly

YellowBoss 07-31-2011 07:16

Quote:

Originally Posted by deepakgilda (Post 7580143)
it is old card stops suddenly

1. re-install smart-card drivers
2. try to connect dongle to another PC and see results
3. remove smart-card from box, VERY GENTLY clean smart-card contacts, insert card back and see results.
4. try to insert smart-card into another box (or smart-card reader) and see results

If all these steps failed (I hope not) - you have smart-card hardware fault and you have to get new smart-card.

deepakgilda 07-31-2011 10:36

Quote:

1. re-install smart-card drivers
2. try to connect dongle to another PC and see results
3. remove smart-card from box, VERY GENTLY clean smart-card contacts, insert card back and see results.
4. try to insert smart-card into another box (or smart-card reader) and see results

If all these steps failed (I hope not) - you have smart-card hardware fault and you have to get new smart-card.
tried all not works suddenly it happen &
giving problem

YellowBoss 08-01-2011 08:56

Quote:

Originally Posted by deepakgilda (Post 7580680)
tried all not works suddenly it happen &
giving problem

If card can not work at another PC with another smart-card reader - I think it may be card hardware fault and you need to get new smart-card.

deepakgilda 08-02-2011 08:22

can we repair card please help

sonu arya 08-02-2011 08:32

Quote:

Originally Posted by deepakgilda (Post 7586375)
can we repair card please help

no .
just purchase new card .

YellowBoss 08-02-2011 10:00

Quote:

Originally Posted by deepakgilda (Post 7586375)
can we repair card please help

We can repair most smart-card (software) faults (for free, of course), but if smart-card become damaged (hardware) it can not be repaired.

deepakgilda 08-03-2011 07:47

i have serial number of card, can u programme same in other card


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