my infnity mtk and qualcom not open
 

and dont let my activate in suport page
https://ibb.co/cntPEJ

https://ibb.co/cMcUgy

https://ibb.co/fAgVMy

== DongleManager [Infinity] v1.72 [22/07/2018 2:10:09] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000015B500001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 56E315B5
Firmware version: 0137.02
=== Process started: 22/07/2018 2:10:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

sm software also not open

Your dongle type is Infinity-Box/Dongle so you should select products "... for Infinity-Box/Dongle..." but not "... for [BEST]...".

Your dongle is ok, support is active.
what is the problem exactly with software ?

SM software - you should activate paid version 2.xx if you want to use SM software v2.xx. You should select product "Infinity Samsung `SM` software activation for Infinity-Box/Dongle"

yes i select and put error

problem is i cant open mtk and qualcom module

please enter by any desk to my pc

sm software already i paid since paid from 2018-Jul-01

when open sm software put this
https://ibb.co/fKdbeJ

and i open dongle manager and i make updtae and put this

your card already update not try anymore

resolv my problem i paid before all

????????????:mad::mad:

I do not see any order for your S/N for paid `SM` version.
SM software - you should activate paid version 2.xx if you want to use SM software v2.xx. You should select product "Infinity Samsung `SM` software activation for Infinity-Box/Dongle"
If you have ordered it already - please contact to your seller to check your order status.


result ?

And what about mtk and qualcom module not open

Please let's solve problems step-by-step.
Do you have a success with `SM` activation ? Is this problem solved or not yet ?

sorry sm no is activated only year activation