my infnity mtk and qualcom not open - GSM-Forum

locofollador · 07-22-2018, 00:53

and dont let my activate in suport page
https://ibb.co/cntPEJ

https://ibb.co/cMcUgy

https://ibb.co/fAgVMy

locofollador · 07-22-2018, 01:10

== DongleManager [Infinity] v1.72 [22/07/2018 2:10:09] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000015B500001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 56E315B5
Firmware version: 0137.02
=== Process started: 22/07/2018 2:10:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

locofollador · 07-22-2018, 01:11

sm software also not open

YellowBoss · 07-22-2018, 06:32

Your dongle type is Infinity-Box/Dongle so you should select products "... for Infinity-Box/Dongle..." but not "... for [BEST]...".

Your dongle is ok, support is active.
what is the problem exactly with software ?

SM software - you should activate paid version 2.xx if you want to use SM software v2.xx. You should select product "Infinity Samsung `SM` software activation for Infinity-Box/Dongle"

locofollador · 07-22-2018, 14:03

Quote:

Originally Posted by YellowBoss

Your dongle type is Infinity-Box/Dongle so you should select products "... for Infinity-Box/Dongle..." but not "... for [BEST]...".

Your dongle is ok, support is active.
what is the problem exactly with software ?

SM software - you should activate paid version 2.xx if you want to use SM software v2.xx. You should select product "Infinity Samsung `SM` software activation for Infinity-Box/Dongle"

yes i select and put error

locofollador · 07-22-2018, 14:03

problem is i cant open mtk and qualcom module

locofollador · 07-22-2018, 14:05

please enter by any desk to my pc

locofollador · 07-22-2018, 14:07

sm software already i paid since paid from 2018-Jul-01

locofollador · 07-22-2018, 14:11

when open sm software put this
https://ibb.co/fKdbeJ

and i open dongle manager and i make updtae and put this

your card already update not try anymore

locofollador · 07-22-2018, 17:08

resolv my problem i paid before all

locofollador · 07-23-2018, 16:09

????????????

YellowBoss · 07-23-2018, 22:47

Quote:

Originally Posted by locofollador

sm software already i paid since paid from 2018-Jul-01

I do not see any order for your S/N for paid `SM` version.
SM software - you should activate paid version 2.xx if you want to use SM software v2.xx. You should select product "Infinity Samsung `SM` software activation for Infinity-Box/Dongle"
If you have ordered it already - please contact to your seller to check your order status.

result ?

locofollador · 07-24-2018, 00:18

And what about mtk and qualcom module not open

YellowBoss · 07-24-2018, 07:33

Please let's solve problems step-by-step.
Do you have a success with `SM` activation ? Is this problem solved or not yet ?

locofollador · 07-24-2018, 13:50

sorry sm no is activated only year activation

07-22-2018, 00:53	#1 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	my infnity mtk and qualcom not open and dont let my activate in suport page https://ibb.co/cntPEJ https://ibb.co/cMcUgy https://ibb.co/fAgVMy Last edited by locofollador; 07-22-2018 at 00:58.

07-22-2018, 01:10	#2 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	== DongleManager [Infinity] v1.72 [22/07/2018 2:10:09] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 000015B500001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 56E315B5 Firmware version: 0137.02 === Process started: 22/07/2018 2:10:13 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

07-22-2018, 01:11	#3 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	sm software also not open

07-22-2018, 06:32	#4 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,508 Member: 1043909 Status: Offline Thanks Meter: 60,964	Your dongle type is Infinity-Box/Dongle so you should select products "... for Infinity-Box/Dongle..." but not "... for [BEST]...". Your dongle is ok, support is active. what is the problem exactly with software ? SM software - you should activate paid version 2.xx if you want to use SM software v2.xx. You should select product "Infinity Samsung `SM` software activation for Infinity-Box/Dongle"

07-22-2018, 14:03	#6 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	problem is i cant open mtk and qualcom module

07-22-2018, 14:05	#7 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	please enter by any desk to my pc

07-22-2018, 14:07	#8 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	sm software already i paid since paid from 2018-Jul-01

07-22-2018, 14:11	#9 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	when open sm software put this https://ibb.co/fKdbeJ and i open dongle manager and i make updtae and put this your card already update not try anymore

07-22-2018, 17:08	#10 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	resolv my problem i paid before all

07-23-2018, 16:09	#11 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	????????????

07-24-2018, 00:18	#13 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	And what about mtk and qualcom module not open

07-24-2018, 07:33	#14 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,508 Member: 1043909 Status: Offline Thanks Meter: 60,964	Please let's solve problems step-by-step. Do you have a success with `SM` activation ? Is this problem solved or not yet ?

07-24-2018, 13:50	#15 (permalink)
locofollador Freak Poster Join Date: Dec 2016 Location: jhjhjhjh Posts: 462 Member: 2666112 Status: Offline Thanks Meter: 94	sorry sm no is activated only year activation