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Old 01-26-2018, 09:52   #1 (permalink)
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need help: infinity box smartcard dead


infinity box smartcard dead

hello infinity box team can you help me to fix my smartcard

history i dont know what hapen becuse after open my computer my box cant connect to sw


i have infinity box full activated include

1, infinity box SW
2, CM2
3, NOKIA BEST
4, Microbox

my box: Card found : 135AA583 , v0136

pls advice me what can i do.?
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Old 01-26-2018, 10:00   #2 (permalink)
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Hello,

- Run DongleManager
- Read Box/Dongle serial number (S/N)

DO NOT send screenshot/video but copy/paste text from software window !
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Old 01-26-2018, 10:15   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

- Run DongleManager
- Read Box/Dongle serial number (S/N)

DO NOT send screenshot/video but copy/paste text from software window !
=== DongleManager [Infinity] v1.70 [1/26/2018 17:14:37] ===
Searching...
Dongle can't be found:
Card with specified AID is not found
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Old 01-26-2018, 14:37   #4 (permalink)
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Hello team...................
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Old 01-26-2018, 15:25   #5 (permalink)
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hi i have the same problem my smart card stob working is possible to transfer my activation if i bay a new card thanks in advance and how can i bay a new one;
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Old 01-26-2018, 23:37   #6 (permalink)
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Quote:
Originally Posted by MARVZ_TG View Post
=== DongleManager [Infinity] v1.70 [1/26/2018 17:14:37] ===
Searching...
Dongle can't be found:
Card with specified AID is not found
- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
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Old 01-26-2018, 23:38   #7 (permalink)
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Originally Posted by MARVZ_TG View Post
Hello team...................
Hello sir.......................
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Old 01-26-2018, 23:38   #8 (permalink)
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Quote:
Originally Posted by flavio1986 View Post
hi i have the same problem my smart card stob working is possible to transfer my activation if i bay a new card thanks in advance and how can i bay a new one;
- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
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Old 01-27-2018, 04:04   #9 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
Infinity-Box CardID v1.09
Error when connecting Card in: Alcor Micro USB Smart Card Reader 0
SmartCard API error #2148532326
The smart card is not responding to a reset.
Error when connecting Card in: Alcor Micro USB Smart Card Reader 0
SmartCard API error #2148532326
The smart card is not responding to a reset.
Error when connecting Card in: FT SCR2000 0
SmartCard API error #2148532329
The smart card has been removed, so that further communication is not possible.
Error when connecting Card in: FT SCR2000 1
SmartCard API error #2148532329
The smart card has been removed, so that further communication is not possible.
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Old 01-27-2018, 08:38   #10 (permalink)
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hello team..............
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Old 01-28-2018, 23:57   #11 (permalink)
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Quote:
Originally Posted by MARVZ_TG View Post
Infinity-Box CardID v1.09
Error when connecting Card in: Alcor Micro USB Smart Card Reader 0
SmartCard API error #2148532326
The smart card is not responding to a reset.
Error when connecting Card in: Alcor Micro USB Smart Card Reader 0
SmartCard API error #2148532326
The smart card is not responding to a reset.
Error when connecting Card in: FT SCR2000 0
SmartCard API error #2148532329
The smart card has been removed, so that further communication is not possible.
Error when connecting Card in: FT SCR2000 1
SmartCard API error #2148532329
The smart card has been removed, so that further communication is not possible.
Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you need new Smart-Card.


Please see instruction - http://www.infinity-box.com/doc/?r=20
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Old 01-28-2018, 23:57   #12 (permalink)
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Quote:
Originally Posted by MARVZ_TG View Post
hello team..............
Hello sir.......................
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Old 01-29-2018, 01:02   #13 (permalink)
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Yes already try to other pc
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Old 01-29-2018, 01:03   #14 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you need new Smart-Card.


Please see instruction - http://www.infinity-box.com/doc/?r=20
Sir if my smart card is totally dead can you transpare my activation to new card..?
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Old 01-29-2018, 03:46   #15 (permalink)
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To day I order new cm2 dongle to ron2pet. hope can you help me to transpare my activation
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