neeed help Box/Dongle is not found after update - GSM-Forum

Nabil issa · 09-10-2017, 12:24

=== DongleManager [Infinity] v1.70 [9/10/2017 14:19:21] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00027C8E00001942
Box/Dongle is not found

this happens after activated my box and try to update and give me erroe after error give me this mess

lyes_albert · 09-10-2017, 12:33

Driver issue, you open device manage, scroll down to Smart cards, click update, then click let me pick up from existing drivers

akukagsm · 09-10-2017, 12:37

check smart card driver problem will ok

Nabil issa · 09-10-2017, 13:06

Quote:

Originally Posted by lyes_albert

Driver issue, you open device manage, scroll down to Smart cards, click update, then click let me pick up from existing drivers

what drivers should i used can u give me link for driver

thanx for reply

InfinityHelp · 09-10-2017, 14:00

Quote:

Originally Posted by Nabil issa

=== DongleManager [Infinity] v1.70 [9/10/2017 14:19:21] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00027C8E00001942
Box/Dongle is not found

this happens after activated my box and try to update and give me erroe after error give me this mess

Update dongle firmware once again now

09-10-2017, 12:33	#2 (permalink)
lyes_albert Banned Join Date: Jan 2017 Location: Algeria DZ Posts: 1,666 Member: 2669781 Status: Offline Thanks Meter: 1,839	Driver issue, you open device manage, scroll down to Smart cards, click update, then click let me pick up from existing drivers

09-10-2017, 12:37	#3 (permalink)
akukagsm Junior Member Join Date: Oct 2016 Location: ghana , tamale Posts: 25 Member: 2643447 Status: Offline Thanks Meter: 6	check smart card driver problem will ok