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06-11-2013, 19:56
| #1 (permalink) |
| Registered User Join Date: Aug 2010
Posts: 3
Member: 1366170 Status: Offline Thanks Meter: 1 |  Nothing works in Infinity-Box ..help!    Code: DongleManager version: 1.49 PC HWID: xxxxxxxxxxxxxxxxxxxxxxxxxxxx Card-Reader: Axalto e-gate 0 Card type: inf Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: xxxxxxxxx, Firmware: 0118.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] See more information in c:\InfinityBox\DongleManager\DongleManager.log file.   help plz ..... |
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06-12-2013, 10:59
| #2 (permalink) |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, To access support area you should delete old Infinity-Box Shell and install latest "Shell". http://server1.infinity-box.biz/down...file=Shell.rar To solve problem with Smart-Card upgrade - contact to [email protected] with full details about problem and your box S/N |
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06-12-2013, 13:01
| #3 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Yes, you can work with version 0118. | |
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| The Following User Says Thank You to InfinitySupport For This Useful Post: |
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