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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 11-27-2009, 18:20   #1 (permalink)
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Pinfinder can't be detected :(


Hello infinity team the best one!!

I have a problem with my pinfinder it was working very good but the day before yesterday i try to connected to unlock utstarcom 1208 but pinfinder now can not be detected and i do not why i install againg all the software and drivers and always drop the same problem here you can see some images.

Now i do not know where is the problem i do not know if my infinity box is the problem or just pinfinder?

Here you can see that infinity box is at COM19:



But Pinfinder can not be detected



Drivers are ok but as i told you before pinfinder was working very good just the day before yesterday dropme that problem



In this pic you can see that pinfinder is turn it on.



Another one!



Thank you very mucho for your help!
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Old 11-27-2009, 18:29   #2 (permalink)
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Peace friend you have a problem in the cable link Pinfinder change cable good
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Old 11-27-2009, 18:39   #3 (permalink)
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Post PinFinder Adapter to Unibox RJ45-RJ45 mirrored cable

PinFinder Adapter to Unibox RJ45-RJ45 mirrored cable

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Old 11-27-2009, 19:11   #4 (permalink)
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hello!

yes please tell us if this cable is from infinity box package?
if yes- check with multimeter (resistance measuring) if all 8 wires has good connection between each other ends
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Old 11-27-2009, 19:29   #5 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
hello!

yes please tell us if this cable is from infinity box package?
if yes- check with multimeter (resistance measuring) if all 8 wires has good connection between each other ends
Thank you so much for answering to my problem, the cable is from infinity box package here you can see a pic, unfortunately all 8 wires from cable has good connection



Here you can see all the cable.

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Old 11-27-2009, 20:12   #6 (permalink)
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Check the Pin Finder power cable.Repair a.nd reconnect them. Your pinfinder will work
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Old 11-27-2009, 21:23   #7 (permalink)
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Any other kind of help please?
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Old 11-27-2009, 22:29   #8 (permalink)
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brother i had a problem like this but when i bought another cable my problem solved 100%
am sure that is cable .change cable and tell me
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Old 11-28-2009, 01:46   #9 (permalink)
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Thank you so much guys! i will change the cable and see what happen.
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Old 11-29-2009, 07:29   #10 (permalink)
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Unfortunately it is not a cable problem i have a friend who has infinity box + pinfinder and my cable conect his pinfinder very well, so i found the problem is my infinity box but i do not know where is the problem maybe you can give some solution??
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Old 11-30-2009, 18:24   #11 (permalink)
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hello!

i think it is better to exchange this box under warranty conditions.
but if you already opened warranty seals it is worth to inspect soldering inside box.
few days back i repaired one box. there was shortcutted two processor legs.
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