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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 10-09-2021, 15:14   #1 (permalink)
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Please fix dongle missconfiguration


please Fix that problem

Quote:
=== DongleManager [Infinity] v1.88 [10/9/2021 7:32:57 PM] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000FB2321344082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 1B7BFB23
Firmware version: 0145.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0145
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0145
=> Options:
- Infinity-Box/Dongle [CM2]

report fix issues

Quote:
Username: 001B7BFB23
==> Scan C:\Users\maanvi asnani\Desktop\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\maanvi asnani\Desktop\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\maanvi asnani\Desktop\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found

regards
Mr.aswani
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Old 10-09-2021, 17:13   #2 (permalink)
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Quote:
Originally Posted by Mr.aswani View Post
please Fix that problem




report fix issues




regards
Mr.aswani
Hello,

1. Read this https://infinity-box.com/legal/eula/



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Reboot PC


Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle

4. Update dongle with Infinity DongleManager

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Old 10-09-2021, 17:31   #3 (permalink)
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Sir i was using MRT and Cm2 in same time ,after some time showing I don't know what happens exactly ,pls solve it
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Old 10-10-2021, 09:25   #4 (permalink)
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Join Date: May 2005
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Quote:
Originally Posted by Mr.aswani View Post
Sir i was using MRT and Cm2 in same time ,after some time showing I don't know what happens exactly ,pls solve it
sir make this solution step-by-step carefully from 1. to 4.

1. Read this https://infinity-box.com/legal/eula/
2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software
3. Reboot PC

Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle!

4. Update dongle firmware with Infinity DongleManager
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