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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 08-20-2016, 08:11   #1 (permalink)
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please help


dear infinity team I can not able to run last 1.54 mtk soft ? it says dongle firmware ios out of date ,but dongle manager has no upgrade ?"
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Old 08-20-2016, 08:16   #2 (permalink)
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Originally Posted by kerpua View Post
dear infinity team I can not able to run last 1.54 mtk soft ? it says dongle firmware ios out of date ,but dongle manager has no upgrade ?"
Hello,

What is your Support Validity Date ?
How to check - Infinity-Box - FAQ (Frequently Asked Questions)

If you have active support - run DongleManager and update Box/Dongle firmware.
If your support is not active - renew support first.
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Old 08-20-2016, 09:00   #3 (permalink)
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can not read online service password and login

DongleManager [Infinity-Box] v1.64 [8/19/2016 11:50:08 PM]
PC HWID: 190A6B1B254A741821376CB50FF55C47
Box/Dongle searching...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00029559FF021982
Box/Dongle Serial No (S/N): -------
Firmware version: 0130.02
"UK edition" status: On
Last launched Application: 0030 v.0151
=> Activations:
- 00: Main Infinity-Box/Dongle v.0130
- 02: Language Editor v.0122
- 04: Pin-Finder Adapter
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Old 08-20-2016, 09:16   #4 (permalink)
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Join Date: Jun 2009
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Quote:
Originally Posted by kerpua View Post
can not read online service password and login

DongleManager [Infinity-Box] v1.64 [8/19/2016 11:50:08 PM]
PC HWID: 190A6B1B254A741821376CB50FF55C47
Box/Dongle searching...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00029559FF021982
Box/Dongle Serial No (S/N): -------
Firmware version: 0130.02
"UK edition" status: On
Last launched Application: 0030 v.0151
=> Activations:
- 00: Main Infinity-Box/Dongle v.0130
- 02: Language Editor v.0122
- 04: Pin-Finder Adapter
Please read dongle S//N and then use button at bottom of software window to read user/pass
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