please help infinity team. - GSM-Forum

mukesh kumar ch · 12-20-2018, 15:23

i am one hand set recived from costomar redmi 5,hand set mean problum mi account lock miui 10. i tray xiomi account not remuve cm2

.how this solution sir.Thank you

mukesh kumar ch · 12-20-2018, 15:24

http://postimg.cc/2qGrcB0P

YellowBoss · 12-20-2018, 15:26

Dear Sir,
please check text given by software, you have an information and a small instruction there

mukesh kumar ch · 12-20-2018, 15:43

sir i am tray edl mode info but same case sir.

mukesh kumar ch · 12-20-2018, 15:46

http://postimg.cc/JGftRYWZ

Yusuf Lawal · 12-20-2018, 17:13

software already told you that device not supported ATM

sureshsah.cz · 12-20-2018, 18:11

Need more cpu support in qualcom.... Plz update its my humble request.... Plz...... Thnk you...

With regrds
Cm2 lover

zohaibas · 12-20-2018, 18:26

My CM2MT2 Is not working, only cm2mtk works!
when i open CM2MT2 i get this error

dongle firmware version is outdated, download dongle manager and update firmware

kindly tell me, is this software issue? or activation issue? here is my Infinity dongle read info!

=== DongleManager [Infinity] v1.72 [12/20/2018 22:21:34] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105XXXXXXXXXXXX
Box/Dongle found: [BEST]
Serial No (S/N): FB7XXXXB
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0134
- 03: [BEST] v.0122

i'm waiting for reply!

YellowBoss · 12-20-2018, 20:18

Quote:

Originally Posted by sureshsah.cz

Need more cpu support in qualcom.... Plz update its my humble request.... Plz...... Thnk you...

With regrds
Cm2 lover

yes, sir, we have read and understood your request.

YellowBoss · 12-20-2018, 20:18

Quote:

Originally Posted by zohaibas

My CM2MT2 Is not working, only cm2mtk works!
when i open CM2MT2 i get this error

dongle firmware version is outdated, download dongle manager and update firmware

kindly tell me, is this software issue? or activation issue? here is my Infinity dongle read info!

=== DongleManager [Infinity] v1.72 [12/20/2018 22:21:34] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105XXXXXXXXXXXX
Box/Dongle found: [BEST]
Serial No (S/N): FB7XXXXB
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0134
- 03: [BEST] v.0122

i'm waiting for reply!

Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/

zohaibas · 12-21-2018, 12:18

are you sure? because my cm2mtk is working fine!
and I'm unable to check my activation status because the site is under maintainance I think, can't access support link when I click on support and download nothing happens

Kirumira · 12-21-2018, 18:07

Quote:

Originally Posted by zohaibas

are you sure? because my cm2mtk is working fine!
and I'm unable to check my activation status because the site is under maintainance I think, can't access support link when I click on support and download nothing happens

Hmm,
according to your dongle manager logs

Quote:

- 00: Infinity-Box/Dongle v.0134

Currently Dongle firmware Version is v.0137
Brother,Your are dongle is Outdated/expired
Renew Support & Use New Modules,simple.

12-20-2018, 15:23	#1 (permalink)
mukesh kumar ch No Life Poster Join Date: Sep 2013 Location: india Posts: 613 Member: 2035093 Status: Offline Sonork: 100-1577177 Thanks Meter: 100	please help infinity team. i am one hand set recived from costomar redmi 5,hand set mean problum mi account lock miui 10. i tray xiomi account not remuve cm2.how this solution sir.Thank you

12-20-2018, 18:26	#8 (permalink)
zohaibas Junior Member Join Date: Jun 2015 Posts: 8 Member: 2402459 Status: Offline Thanks Meter: 0	i need help too My CM2MT2 Is not working, only cm2mtk works! when i open CM2MT2 i get this error dongle firmware version is outdated, download dongle manager and update firmware kindly tell me, is this software issue? or activation issue? here is my Infinity dongle read info! === DongleManager [Infinity] v1.72 [12/20/2018 22:21:34] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0105XXXXXXXXXXXX Box/Dongle found: [BEST] Serial No (S/N): FB7XXXXB Firmware version: 0122.02 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0134 - 03: [BEST] v.0122 i'm waiting for reply!

12-20-2018, 15:24	#2 (permalink)
mukesh kumar ch No Life Poster Join Date: Sep 2013 Location: india Posts: 613 Member: 2035093 Status: Offline Sonork: 100-1577177 Thanks Meter: 100	http://postimg.cc/2qGrcB0P

12-20-2018, 15:26	#3 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	Dear Sir, please check text given by software, you have an information and a small instruction there

12-20-2018, 15:43	#4 (permalink)
mukesh kumar ch No Life Poster Join Date: Sep 2013 Location: india Posts: 613 Member: 2035093 Status: Offline Sonork: 100-1577177 Thanks Meter: 100	sir i am tray edl mode info but same case sir.

12-20-2018, 15:46	#5 (permalink)
mukesh kumar ch No Life Poster Join Date: Sep 2013 Location: india Posts: 613 Member: 2035093 Status: Offline Sonork: 100-1577177 Thanks Meter: 100	http://postimg.cc/JGftRYWZ

12-20-2018, 17:13	#6 (permalink)
Yusuf Lawal No Life Poster Join Date: Oct 2011 Location: Nigeria Posts: 6,593 Member: 1677653 Status: Offline Thanks Meter: 2,769	software already told you that device not supported ATM

12-20-2018, 18:11	#7 (permalink)
sureshsah.cz Freak Poster Join Date: Mar 2015 Posts: 108 Member: 2364139 Status: Offline Thanks Meter: 20	Need more cpu support in qualcom.... Plz update its my humble request.... Plz...... Thnk you... With regrds Cm2 lover

12-21-2018, 12:18	#11 (permalink)
zohaibas Junior Member Join Date: Jun 2015 Posts: 8 Member: 2402459 Status: Offline Thanks Meter: 0	are you sure? because my cm2mtk is working fine! and I'm unable to check my activation status because the site is under maintainance I think, can't access support link when I click on support and download nothing happens