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Old 10-04-2009, 10:44   #1 (permalink)
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(Pls Help Infinity Support)Infinity Box not working


hi everybody i have infinity box purchase before 6 months . reseller said me only 3 month warranty . box working perfect but i try 2 unlock 1 mobile with infinity box . when i connect with pc i feel burn smell then box also lots of heat up then i disconnect from pc . thn i try 2 connect again . download support area working . but port not show . in device manager also & in infnity soft also .

reseller said u hav 2 change interface . is thr any way 2 repair interface . which ic or part responsible for port not showing .
waiting for solution pls replyyyyyyy infinity support .
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Old 10-04-2009, 11:34   #2 (permalink)
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Quote:
Originally Posted by amit.s View Post
hi everybody i have infinity box purchase before 6 months . reseller said me only 3 month warranty . box working perfect but i try 2 unlock 1 mobile with infinity box . when i connect with pc i feel burn smell then box also lots of heat up then i disconnect from pc . thn i try 2 connect again . download support area working . but port not show . in device manager also & in infnity soft also .

reseller said u hav 2 change interface . is thr any way 2 repair interface . which ic or part responsible for port not showing .
waiting for solution pls replyyyyyyy infinity support .
Hello,

You have 2 ways:
1. you can use your danaged box juas as a dongle (protection unit) and you can use any other cable as an interface
2. you can open box and replace FT232 chip. It's a quite popular chip, can be found in any shop with electronic parts.
You can get more information about FT232 chip if you will make "search" in current thread.
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Old 10-05-2009, 05:59   #3 (permalink)
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infinity support pls show me exact part ft232 chip with snap short and mark that exact chip . so i can easily change that chip .
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Old 10-05-2009, 21:54   #4 (permalink)
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Quote:
Originally Posted by amit.s View Post
infinity support pls show me exact part ft232 chip with snap short and mark that exact chip . so i can easily change that chip .
Hello,

Different type of boxes may have different FT232 chip types (last letters after FT232...).
Post here your box PCB photo so we will be able to check it.
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