[question] always asking for dongle update

[eivelice]

hi, i can't run new updates, always needs to update dongle. when i try to update, this is what dongle manager says :

=== DongleManager [Infinity] v1.72 [2/22/2019 13:17:50] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000104C013114082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 8FBC04C0
Firmware version: 0136.02
=== Process started: 2/22/2019 13:17:51 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

[SkyCleaner]

Originally Posted by eivelice

hi, i can't run new updates, always needs to update dongle. when i try to update, this is what dongle manager says :

Seems like your trying to run latests releases but your dongle support has already expired. You can either choose to run those old exe or renew your support to get new software updates. To do so, Login to your IOS or contact your nearest reseller to g


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[InfinityHelp]

Originally Posted by eivelice

hi, i can't run new updates, always needs to update dongle. when i try to update, this is what dongle manager says :

Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/

[eivelice]

okay, i see now, it is expired. will renew later. thank you