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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 12-24-2018, 02:31   #1 (permalink)
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Question Required firmware versin: 0101


Hi, I have just bought Infinity 2year support including CMII ,and whe I try to start SM module I get the message:


Curent firmware versin: 0100
Requires firmware version: 0101
Download "DongleManager" from support area and update Dongle firmware!



when I try to update firmware with DongleManager I get this:



=== DongleManager [Infinity] v1.70 [12/24/2018 3:23:06] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00006F0900001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 5AD66F09
Firmware version: 0137.02
=== Process started: 12/24/2018 3:23:11 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


How to make this model work?...I need some special activation?...I repeat: I have just bought today 2years of support on my Infinity box
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Old 12-24-2018, 02:53   #2 (permalink)
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I just have found the answer from support area: This module is a paid one from 2018-Jul-01
didn't knew this...
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Old 12-24-2018, 07:30   #3 (permalink)
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sir sm module is not include 2 years activation cm2 . sm is another active need 80 cradite for lifetime validity thanks
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Old 12-24-2018, 11:10   #4 (permalink)
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`SM` is a separate software.
More information about it is here - http://forum.gsmhosting.com/vbb/f296...eased-2427131/
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