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09-05-2017, 07:39
| #1 (permalink) |
| Product Supporter  Join Date: Jul 2015 Location: pk
Posts: 1,179
Member: 2436842 Status: Offline Sonork: 100.1662695 Thanks Meter: 1,937  | Server answer:[0031] Dongle identification data damaged.   === DongleManager [Infinity] v1.70 [9/5/2017 11:18:14] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00001B1100001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 53421B11 Firmware version: 0136.02 === Process started: 9/5/2017 11:18:18 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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09-05-2017, 08:21
| #2 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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| The Following 3 Users Say Thank You to YellowBoss For This Useful Post: |
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09-05-2017, 09:13
| #3 (permalink) | |
| Product Supporter Join Date: Jul 2015 Location: pk
Posts: 1,179
Member: 2436842 Status: Offline Sonork: 100.1662695 Thanks Meter: 1,937 | Quote:
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| The Following User Says Thank You to FactoryFilePak For This Useful Post: |
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09-05-2017, 10:29
| #5 (permalink) | |
| Product Supporter Join Date: Jul 2015 Location: pk
Posts: 1,179
Member: 2436842 Status: Offline Sonork: 100.1662695 Thanks Meter: 1,937 | Quote:
Thanxxx Done Code: === DongleManager [Infinity] v1.70 [9/5/2017 14:25:27] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00001B1100001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 53421B11 Firmware version: 0136.02 === Process started: 9/5/2017 14:25:31 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 9/5/2017 14:26:46 === === DongleManager [Infinity] v1.70 [9/5/2017 14:26:46] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00001B1100001942 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 53421B11 Firmware version: 0136.02 => Activations: - 00: Infinity-Box/Dongle v.0136 - 07: module #0 | |
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| The Following User Says Thank You to FactoryFilePak For This Useful Post: |
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12-15-2017, 12:43
| #6 (permalink) |
| Freak Poster   Join Date: May 2012 Location: gujranwala
Posts: 224
Member: 1760519 Status: Offline Sonork: 100.1626942 Thanks Meter: 71 | sar plz help me my dongel mis configration error plz help me === DongleManager [Infinity] v1.70 [12/14/2017 19:36:18] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0102828110321292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 539A8281 Firmware version: 0122.02 === Process started: 12/14/2017 19:36:19 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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| The Following User Says Thank You to Rehanjaan For This Useful Post: |
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12-15-2017, 14:03
| #7 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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05-04-2018, 13:56
| #9 (permalink) |
| Junior Member Join Date: Dec 2012 Location: pakistan
Posts: 29
Member: 1860082 Status: Offline Sonork: 100.1625164 Thanks Meter: 0 | sir plz check my dongle === DongleManager [Infinity] v1.70 [5/4/2018 17:36:07] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000092D87CF94082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): CF3092D8 Firmware version: 0135.02 === Process started: 5/4/2018 17:36:08 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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05-04-2018, 20:07
| #10 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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05-20-2020, 11:15
| #11 (permalink) |
| Junior Member Join Date: Mar 2017
Posts: 6
Member: 2699747 Status: Offline Thanks Meter: 0 | plezz helpe what i do any soluthon === DongleManager [Infinity] v1.80 [5/20/2020 15:31:30] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic USB Smart Card Reader 0 HWID: 0000FE2613114082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 96D7FE26 Firmware version: 0143.02 === Process started: 5/20/2020 15:31:32 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. |
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05-20-2020, 13:53
| #12 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
If you will have similar problem again you should provide fault.bin file from Infinity software folder. | |
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05-22-2020, 06:07
| #13 (permalink) |
| Junior Member Join Date: Jul 2008
Posts: 20
Member: 819068 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.80 [5/22/2020 10:05:14] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0000BAD27F634082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): DCF8BAD2 Firmware version: 0143.02 === Process started: 3/6/2020 10:05:17 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 please sir anyone help me |
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05-22-2020, 10:04
| #15 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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