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04-14-2019, 14:59
| #1 (permalink) |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Smart-Card/Dongle/Box update problems and solutions If you have a problem with your Box/Dongle Smart-Card please copy/paste here text given by Infinity DongleManager software. - Copy/paste ONLY TEXT but not pictures and/or video ! - Do not update your Smart-Card many times to avoid permanent Smart-Card damage ! - If you have Card-Reader Type FT SCR2000 you should use special Card-Reader Drivers - CardReader_Fetian_FT2K.7z Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 - If you have DITS CCID Smart Card Reader you should use another Card-Reader because this Card-Reader may damage your Smart-Card permanently ! - For today best results gives Alcor Card-Readers. Previous thread is here - http://forum.gsmhosting.com/vbb/f296...tions-2142000/ |
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04-14-2019, 16:02
| #2 (permalink) |
| No Life Poster   Join Date: Dec 2007 Location: PAKISTAN
Posts: 8,860
Member: 654997 Status: Offline Sonork: 1613804(Don't Spam Plz) Thanks Meter: 4,073 | Hello, Just need to know Smartcard reader type Good? Code: === DongleManager [Infinity] v1.70 [4/14/2019 19:56:26] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 010267xx103212xx Box/Dongle found: [BEST] Serial No (S/N): xxxx Firmware version: 0122.02 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0137 - 03: [BEST] v.0122 - 07: module #07 |
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04-14-2019, 18:31
| #3 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
I you have no problem with dongle firmware update this means reader is good. | |
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| The Following User Says Thank You to InfinitySupport For This Useful Post: |
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04-17-2019, 05:08
| #4 (permalink) |
| Insane Poster  Join Date: Oct 2008 Location: iran yazd
Posts: 84
Member: 889756 Status: Offline Thanks Meter: 10 | hi please help for My dongle Infinity Best nokia Infinity-Box CardID v1.09 Error when connecting Card in: FT SCR2000 0 SmartCard API error #2148532329 The smart card has been removed, so that further communication is not possible. |
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| The Following User Says Thank You to negintype For This Useful Post: |
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04-17-2019, 07:42
| #5 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Try to connect Dongle to another PC Try to insert Smart-Card into another Card-Reader or Box (if you have it) If problem still exist: - Remove Smart-Card from Card-Reader - Clean Smart-Card contacts - Try to use hot air gun and heat Smart-Card - Insert Smart-Card back to Card-reader | |
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04-17-2019, 16:01
| #6 (permalink) |
| Junior Member Join Date: Nov 2007 Location: ufa
Posts: 16
Member: 638580 Status: Offline Thanks Meter: 6 | === DongleManager [Infinity] v1.70 [17.04.2019 20:03:41] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000D11E00001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 773DD11E Firmware version: 0137.02 === Process started: 17.04.2019 20:03:45 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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04-17-2019, 16:14
| #7 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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04-18-2019, 13:40
| #8 (permalink) |
| Insane Poster Join Date: Oct 2008 Location: iran yazd
Posts: 84
Member: 889756 Status: Offline Thanks Meter: 10 | please help for My dongle Infinity Best nokia Infinity-Box CardID v1.09 Error when connecting Card in: FT SCR2000 0 SmartCard API error #2148532329 The smart card has been removed, so that further communication is not possible. |
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04-19-2019, 12:45
| #9 (permalink) | |
| Junior Member Join Date: Mar 2015
Posts: 22
Member: 2360950 Status: Offline Thanks Meter: 1 | Quote:
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04-19-2019, 23:04
| #10 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Try to connect Dongle to another PC Try to insert Smart-Card into another Card-Reader or Box (if you have it) If problem still exist: - Remove Smart-Card from Card-Reader - Clean Smart-Card contacts - Try to use hot air gun and heat Smart-Card - Insert Smart-Card back to Card-reader result ? | |
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04-19-2019, 23:05
| #11 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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04-20-2019, 04:57
| #13 (permalink) | |
| Insane Poster Join Date: Oct 2008 Location: iran yazd
Posts: 84
Member: 889756 Status: Offline Thanks Meter: 10 | Quote:
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| The Following 2 Users Say Thank You to negintype For This Useful Post: |
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04-20-2019, 06:51
| #14 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Ok, no problem, let me try once again: Try to connect Dongle to another PC Try to insert Smart-Card into another Card-Reader or Box (if you have it) If problem still exist: - Remove Smart-Card from Card-Reader - Clean Smart-Card contacts - Try to use hot air gun and heat Smart-Card - Insert Smart-Card back to Card-reader If problem still exist this means it's a hardware problem and you should buy new Dongle. | |
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04-23-2019, 07:00
| #15 (permalink) |
| Freak Poster Join Date: May 2013
Posts: 140
Member: 1939490 Status: Offline Sonork: 100.1638723 Thanks Meter: 22 | Renew for 2 year , Update Firmware error, === DongleManager [Infinity] v1.72 [23-04-2019 11:26:26] === Box/Dongle type selected: [BEST] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0109777A24881292 === Process started: 23-04-2019 11:26:26 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 Serial No : 9431777A Last edited by ahsan.mt; 04-23-2019 at 07:02. Reason: serial no |
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