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12-08-2018, 07:49 | #1 (permalink) |
Junior Member Join Date: Apr 2014
Posts: 22
Member: 2162049 Status: Offline Sonork: 100.1596286 Thanks Meter: 0 | Smart-Card update process failed ==== [12/6/2018 10:24:10] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.72 [12/6/2018 10:24:13] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): D8036F6A Firmware version: 0136.02 "UK Edition" status: Off Last launched Application: 0036 v.0136 => Activations: - 00: Infinity-Box/Dongle v.0136 === DongleManager [Infinity] v1.72 [12/6/2018 10:25:01] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D8036F6A Firmware version: 0136.02 === Process started: 12/6/2018 10:25:02 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! === DongleManager [Infinity] v1.72 [12/6/2018 10:26:03] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): D8036F6A Firmware version: 0136.02 "UK Edition" status: Off Last launched Application: 0036 v.0136 => Activations: - 00: Infinity-Box/Dongle v.0136 => Online Service Account: http://www.infinity-box.com/service - Username: 00D8036F6A - Password: YYYMjqzr === DongleManager [Infinity] v1.72 [12/6/2018 11:47:48] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D8036F6A Firmware version: 0136.02 === Process started: 12/6/2018 11:47:50 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Last APDU: 672 sec Card returned error - 0000 at 406/8449 Error upgrading applets: Card returned error - 0000 at 406/8449 Disconnected === DongleManager [Infinity] v1.72 [12/6/2018 11:59:25] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle is not found === DongleManager [Infinity] v1.72 [12/6/2018 11:59:33] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Select Token Type: instead of Autodetect ==== [12/6/2018 11:59:55] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.72 [12/6/2018 11:59:58] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Select Token Type: instead of Autodetect === DongleManager [Infinity] v1.72 [12/6/2018 12:00:22] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle is not found === DongleManager [Infinity] v1.72 [12/6/2018 12:01:44] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle is not found === DongleManager [Infinity] v1.72 [12/6/2018 12:01:48] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle is not found === DongleManager [Infinity] v1.72 [12/6/2018 12:02:20] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle is not found === DongleManager [Infinity] v1.72 [12/6/2018 12:02:27] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle is not found === DongleManager [Infinity] v1.72 [12/6/2018 12:02:29] === Searching... Card-Reader: FT SCR2000 0 HWID: 01036F6A1C6A1292 Box/Dongle is not found |
12-08-2018, 13:55 | #2 (permalink) |
No Life Poster Join Date: Nov 2016 Location: ISI
Posts: 5,795
Member: 2644066 Status: Offline Thanks Meter: 1,773 | Try to connect Dongle to another PC Try to insert Smart-Card into another Card-Reader or Box (if you have it) If problem still exist: Remove Smart-Card from Card-Reader Clean Smart-Card contacts Try to use hot air gun and heat Smart-Card Insert Smart-Card back to Card-reader? |
12-09-2018, 15:18 | #3 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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