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Old 10-14-2011, 20:17   #1 (permalink)
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Smartcard dead!!


hello, this morning i connect my box to try to unlock a phone and the infinity program says DONGLE NOT FOUND so i take the smartcard off the box and inserted in BEST DONGLE, when i connect, dongle green light blink and also the infinity program do not detect my scard, i sure that my scard it's dead and i just want to know if i buy a new box can i transfer my SPT activation that i just made?

PD> i got the serial number of dead scard.
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Old 10-15-2011, 22:54   #2 (permalink)
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Please i am waiting for some help!!!
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Old 10-16-2011, 10:20   #3 (permalink)
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Hello,

If you buy new box , Yes you can transfer all existing Activation from old box to new box
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Old 10-16-2011, 14:29   #4 (permalink)
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Quote:
Originally Posted by pr1mux View Post
hello, this morning i connect my box to try to unlock a phone and the infinity program says DONGLE NOT FOUND so i take the smartcard off the box and inserted in BEST DONGLE, when i connect, dongle green light blink and also the infinity program do not detect my scard, i sure that my scard it's dead and i just want to know if i buy a new box can i transfer my SPT activation that i just made?

PD> i got the serial number of dead scard.
Hello,

Yes, sure, we can transfer activations.
You have to provide to us your old box S/N and new box S/N and we will move all activations from old card to new one.

You can buy new card with discount here: Infinity-Box - Price-list
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Old 10-16-2011, 19:57   #5 (permalink)
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thanks i really appreciate your answer
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Old 10-16-2011, 20:45   #6 (permalink)
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Forget to say: card-to-card activation transfer process is free of course
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Old 10-31-2011, 16:10   #7 (permalink)
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can i transfer my infinity+spd activations to BEST smartcard?
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Old 10-31-2011, 21:17   #8 (permalink)
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can i transfer my infinity+spd activations to BEST smartcard?
hello!

No, sorry. this is not possible
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