Suppot login problem please help

[rontekgsm]

Hello infinity kindly help me about this matter even support manager installed and follow instructions still login problem to download area
THNKS


1. You must download and use latest Support Manager to login in support area !
2. Connect Dongle/Box to PC.
3. Install Support Manager and follow Support area link.

If you cant enter in support area this means that you must download New Support Manager and try again.



Login in Demo mode to see support area functionality.

[InfinitySupport]

Hello,

Run "DongleManager"
read dongle S/N
send text from Log window to [email protected] to check

[rontekgsm]

Hey infinity team why dont you reply with my queries i need to acces the support site to download Moto C139 flash files

[rontekgsm]

Originally Posted by InfinitySupport

Hello,

Run "DongleManager"
read dongle S/N
send text from Log window to [email protected] to check

Okay i,ll try
Thanks

[InfinitySupport]

Originally Posted by rontekgsm

Hey infinity team why dont you reply with my queries i need to acces the support site to download Moto C139 flash files

Don't you think that your message is little bit stupid ? You have posted your first message and after only 2 hours you start to write stupid things here. What is the reason ?

Now please, read FAQ thread. No need to send any e-mail to me before you will read FAQ.
After you will read FAQ please, try all advices given there and explain your problem once again so detailed as possible.

[rontekgsm]

Untill now i cant login in your support site


Here,s my info in dongle manager

Dongle serial No (S/N): xxx
Firmware version: 010C.02
Smart-card status: activated
"UK edition" status: On
Last launched application: 000B v.0135
Support area: http://www.infinity-box.com
- Username: xxx
- Password: xxx
Dongle parameters checksum: 565115

- If you can't login into support area: send e-mail with this info to [email protected]
- If you have problems during start software at first time: upgrade dongle firmware.

[InfinitySupport]

@rontekgsm
great !
I just can say that for this kind of stupid user's activity (post in forum dongle S/N, login and password to support area) other box supporters simply block access to support area and block dongles.

p.s.
I don't see any problems with your dongles (but read again text above).
And how about to follow my previous advice ?
http:///vbb/showpo...20&postcount=5

[rontekgsm]

Originally Posted by InfinitySupport

@rontekgsm
great !
I just can say that for this kind of stupid user's activity (post in forum dongle S/N, login and password to support area) other box supporters simply block access to support area and block dongles.

p.s.
I don't see any problems with your dongles (but read again text above).
And how about to follow my previous advice ?
http:///vbb/showpo...20&postcount=5

Oh **** i,m sorry i forgot to edit my dongle S/N pass and user BTW thanks for editing my wrong post