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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 12-08-2006, 10:35   #1 (permalink)
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unable to find tp on this BenQ M100


@infinity support

help needed i am unable to find testpoint on this board

pic attached

Back Label :

BenQ
56F52(M100)99.G8121.B0D
S/N=BoD45100751
bar code
IMEI: 354803xxxxxxxxx
Bar Code
Made by BenQ
Attached Images
File Type: jpg Photo-0056.jpg (20.7 KB, 59 views)

Last edited by ejazkhan9; 12-08-2006 at 11:02. Reason: more information added
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Old 12-12-2006, 06:59   #2 (permalink)
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@ infinity Team

Wake up ...........
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Old 12-12-2006, 09:34   #3 (permalink)
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did you tried to connect phone w/o tp ?
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Old 12-12-2006, 11:42   #4 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
did you tried to connect phone w/o tp ?
yes i did
but it says
wrong model selected

now wht???

BR
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Old 12-12-2006, 12:03   #5 (permalink)
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now this:
1. post log here so I can see what is the problem
2. tell me what operation you want to make with M100
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Old 12-12-2006, 12:28   #6 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
now this:
1. post log here so I can see what is the problem
2. tell me what operation you want to make with M100
look here

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Old 12-12-2006, 13:51   #7 (permalink)
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What is phone state ?
Is it working or has some problems ?

software show message about wrong model selection when eeprom structure can't be recognized like M100. probably eeprom damaged.
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Old 12-12-2006, 14:41   #8 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
What is phone state ?
Is it working or has some problems ?

software show message about wrong model selection when eeprom structure can't be recognized like M100. probably eeprom damaged.
Phone restart automatically
and i want to flash it

BR
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Old 12-12-2006, 17:40   #9 (permalink)
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Just flash it. I don't see any problems.
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Old 12-13-2006, 07:11   #10 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Just flash it. I don't see any problems.
Guess wht
i flashed phone
and its dead now
now wht should i do ???

Waiting .......
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Old 12-13-2006, 09:46   #11 (permalink)
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What do you mean "dead" ?
Is it possible to flash it again ?
Did you tried to use different flash files sets ?
Use main+LP the same version for flashing.
give me log to see flashing process (please, no need to make any screenshot, need to see only text, not pictures). log is in "operation.log" file.

also, if phone come to you with "restart" problem - check hardware !

p.s.
what do you think, how I can help to you but your short reports like "not work" or "dead" ?
let's describe problem detailked and not spam board with tonns of short messages like "dead".
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Old 12-13-2006, 12:00   #12 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
What do you mean "dead" ?
Is it possible to flash it again ?
Did you tried to use different flash files sets ?
Use main+LP the same version for flashing.
give me log to see flashing process (please, no need to make any screenshot, need to see only text, not pictures). log is in "operation.log" file.

also, if phone come to you with "restart" problem - check hardware !

p.s.
what do you think, how I can help to you but your short reports like "not work" or "dead" ?
let's describe problem detailked and not spam board with tonns of short messages like "dead".
Log opened: [12/13/2006] [10:50:30 AM]
App: C:\Program Files\InfinityBox\BModule\BModule.exe
Loading data, wait...
[Infinity Box] v1.23
S/N: 0206:0108
Wait...
Current model: O2X1i,O2XLI
Done
Current model: BenQ M100
Loading file [version 02]...
M100_Main_v128[1].6BM.bin Loaded
Loading file [version 02]...
M100_LP_v128_BQME[1].6BP.bin Loaded
COM5 selected
Device: BenQ M100
Checking data, wait...
Action: Flash write
Smart Write active
Write: Firmware
Skip: Flex
Write: Language Pack
Skip: Eeprom
Boot...
Phone should be Switched OFF !
Connect test-point to Ground !
Press Power button now !
Connecting...
Disconnect test-point !
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Err: Probably wrong model selected.
Continue anyway ?
Check Flash Done
Check Parameters...
Check Parameters Done
Check Space...
Flash: 0089:885300010001
Check Space Done
Check Data...
Check Data Done
Erasing...
erase operation not required
Erasing Done
Writing...
Write: Firmware
Flash: 0089:885300010001
Write: Language Pack
Writing Done
Finished
Remove/Install battery now !
Time used: 354 sec


Phone it not Powering on
i again flash with same file
>
>
>
COM5 selected
Device: BenQ M100
Checking data, wait...
Action: Flash write
Smart Write active
Write: Firmware
Skip: Flex
Write: Language Pack
Skip: Eeprom
Boot...
Phone should be Switched OFF !
Connect test-point to Ground !
Press Power button now !
Connecting...
Disconnect test-point !
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Err: Probably wrong model selected.
Continue anyway ?
Check Flash Done
Check Parameters...
Check Parameters Done
Check Space...
Flash: 0089:885300010001
Check Space Done
Check Data...
Check Data Done
Erasing...
erase operation not required
Erasing Done
Writing...
Write: Firmware
Flash: 0089:885300010001
Write: Language Pack
Writing Done
Finished
Remove/Install battery now !
Time used: 27 sec

still phone is not powering on



WBR
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Old 12-13-2006, 12:37   #13 (permalink)
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Did you tried to use different flash files sets ?
also, if phone come to you with "restart" problem - check hardware !
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Old 12-13-2006, 12:48   #14 (permalink)
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I just Downloaded other flash files
i tried to flash phone again but its not booting
so now i put battery on Charge
will post log later on

WBR
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Old 12-14-2006, 14:25   #15 (permalink)
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@ infinity Team
thx i flashed my phone with other files which r on support site
my phone is alive now
but hanging problem is still there.
i think its a hardware problem

thx again for ur help

BR
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