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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 12-07-2006, 21:00   #1 (permalink)
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VK530 unlock problem using infinity box


Have a problem with detection of model and unlocking:

COM4 selected
Phone must be POWERED-ON !
Voxtel V500óýá±
Err: Phone not powered or bad connection
Err: operation not finished properly
Finished


Help, plzzz
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Old 12-07-2006, 21:36   #2 (permalink)
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Pls, be sure that you use correct cable, com port and phone is in power-on state.
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Old 12-07-2006, 21:47   #3 (permalink)
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I'm using cable VK 207i from box coplectation, the phone was turned ON and com port selection ok. But why VK530 was wrong detected?
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Old 12-07-2006, 22:19   #4 (permalink)
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Hi,

wrong text in log window: it was just small not important bug, it don't affect to unlock process. Anyway I'll double check and let you know some time later but pls, try to connect phone again and try to repeat unlock process.
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Old 12-07-2006, 22:32   #5 (permalink)
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Ok. Thanks, I'll waiting for your answere.
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Old 12-09-2006, 16:29   #6 (permalink)
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hi
vk5xx cant unlock with infinity box i test vk530 & vk570 ...


COM5 selected
Phone must be POWERED-ON !
Voxtel V500©|o™
Err: Phone not powered or bad connection
Err: operation not finished properly
Finished
cable vk207i work with fb2 tested ...thanks
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Old 12-09-2006, 17:51   #7 (permalink)
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Hi,
Download VkMob01 v1.22 from support area and try to make unlock again.
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Old 12-11-2006, 11:43   #8 (permalink)
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now such result:
COM4 selected
Phone must be POWERED-ON !
Connecting, wait...
Err: can't read software version
Err: can't read hardware version
Err: Phone not powered or bad connection
Err: operation not finished properly
Finished
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Old 12-11-2006, 11:44   #9 (permalink)
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Old 12-11-2006, 13:15   #10 (permalink)
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Please, be sure that you use correct cable and com port selected correctly.
I tested this version before release on my own phone several times and it was no any problems (btw, tested with previous version too, but to remove small bugs new version was released).

Phone must be powered ON and backlight should be On.
also, check cable. maybe it's bad cable.
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Old 12-18-2006, 11:14   #11 (permalink)
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hi sir

after showing some bad text set is unlocked , but after that there is no signals on the set .( no service )
whats the remedy.......................
regards
mahmood shad
pakistan
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Old 12-18-2006, 11:34   #12 (permalink)
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check that your phone has the correct band selected, probably you try to use 850/1900 phone in 900/1800 network.
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Old 01-31-2007, 20:09   #13 (permalink)
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succesfully unlocked vk530 using infinity & vk 207i cable from FB . used left rj45 connector and clicked on SCAN used com-27 VCPO

COM27 selected
Phone must be POWERED-ON !
Connecting, wait...
software version: VK530AUK_NH2.09R
hardware version: VK530_01.00
Phone connected. Working...
SIM Lock: Deactivated
EXT Lock: Deactivated
Vodafone Lock: Deactivated
N/A-1 Lock: Deactivated
N/A-2 Lock: Deactivated
N/A-3 Lock: Deactivated
Power-Off phone now by Power button (don't remove battery)
Finished
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