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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-17-2019, 08:37   #106 (permalink)
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job done thanks to supporters
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Old 05-17-2019, 19:50   #107 (permalink)
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Originally Posted by wangdub View Post
job done thanks to supporters
I'm glad to her about good results.
This operation is not easy so need time and in some cases need to make more work.
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Old 05-19-2019, 09:08   #108 (permalink)
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Dear Sirs,
Due to some reasons we have to increase max processing time to 15 days.
All orders that was was already placed should be processed faster.
Anyway, if/when you will make a new orders please inform your customers that process is not fast and it may takes up to 15 days.

Thank you for your kind understanding and cooperation !
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Old 05-21-2019, 09:52   #109 (permalink)
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is it necessary to flash the phone after find my phone off because i have a phone test point bricked ?
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Old 05-21-2019, 10:23   #110 (permalink)
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Originally Posted by houssemhb View Post
is it necessary to flash the phone after find my phone off because i have a phone test point bricked ?
In most cases it's not necessary, but in some cases (~5% of cases) it may be required to flash phone at final stage. So if points are damaged you can upload job for processing but it's at your own risk, it's impossible to tell you anything before processing.
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Old 05-21-2019, 10:52   #111 (permalink)
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Hi,how can check imei of mi9,open backcover no imei
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Old 05-21-2019, 11:45   #112 (permalink)
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Originally Posted by a65333002 View Post
Hi,how can check imei of mi9,open backcover no imei
two ways:
1. use software to read it
2. open cover and make sticker photo, imei should be there
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Old 05-21-2019, 15:38   #113 (permalink)
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thanks for reponse dear
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Old 05-21-2019, 19:25   #114 (permalink)
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thanks for reponse dear
Supporters here are always at your service !
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Old 05-22-2019, 11:06   #115 (permalink)
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Originally Posted by YellowBoss View Post
two ways:
1. use software to read it
2. open cover and make sticker photo, imei should be there
miflashpro cant read imei info
under cover no sticker
have any other software to read?
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Old 05-22-2019, 11:17   #116 (permalink)
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Quote:
Originally Posted by a65333002 View Post
miflashpro cant read imei info
under cover no sticker
have any other software to read?
If you can't read imei you should try to flash stock firmware.
Try to read imei after that.
result ?
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Old 05-25-2019, 17:29   #117 (permalink)
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my xiaomi pocofone f1 find my phone off but the phone is still locked

Order/Transaction ID: ... i send to help at infinity-box.com picture thanks for help

Last edited by InfinityHelp; 06-14-2019 at 11:11. Reason: id removed
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Old 05-25-2019, 18:39   #118 (permalink)
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mi 8 lite Status: COMPLETED but still locked..

Order/Transaction ID: ...

plzz check...

Last edited by InfinityHelp; 06-14-2019 at 11:11. Reason: id removed
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Old 05-25-2019, 22:10   #119 (permalink)
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Quote:
Originally Posted by yensur thahir View Post
mi 8 lite Status: COMPLETED but still locked..

Order/Transaction ID: ...

plzz check...
If you have a problem - send an e-mail with phone screen problem image to:
help [at] infinity-box.com

Last edited by InfinityHelp; 06-14-2019 at 11:11. Reason: id removed
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Old 05-25-2019, 22:22   #120 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
If you have a problem - send an e-mail with phone screen problem image to:

help [at] infinity-box.com
Yes ...iam sended email already

Sent from my POCOPHONE F1 using Tapatalk
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