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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 02-11-2020, 07:11   #1 (permalink)
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yesterday i subscribe 2 year cm2


but when i open cm2 scr 1.05 it ask for dongle upgrade but when i try to upgrade it says already uptodate dongle manager 1.72 used plz help urgent jaydee n gold boss
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Old 02-11-2020, 07:35   #2 (permalink)
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Quote:
Originally Posted by koushalvikas View Post
but when i open cm2 scr 1.05 it ask for dongle upgrade but when i try to upgrade it says already uptodate dongle manager 1.72 used plz help urgent
Hi,
What is the dongle S/N ?
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Old 02-11-2020, 07:37   #3 (permalink)
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=== DongleManager [Infinity] v1.72 [2020-02-11 12:06:53] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID:
Box/Dongle found: CDMA-Tool
Serial No (S/N): 2DBC7E5A
Firmware version: 0122.02
Diagnostic code: 01
"UK Edition" status: Off
Last launched Application: 0031 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 01: CDMA-Tool v.0122
- 06: #6
=> External
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Old 02-11-2020, 07:42   #4 (permalink)
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plz sove my problm boss
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Old 02-11-2020, 09:06   #5 (permalink)
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no reply what happen great team
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Old 02-11-2020, 09:09   #6 (permalink)
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Quote:
Originally Posted by koushalvikas View Post
no reply what happen great team
Sir, I do not understand what is "no reply" means.
Please explain what is the problem.
You have got a reply already. Right ?
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Old 02-11-2020, 09:17   #7 (permalink)
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Quote:
Originally Posted by koushalvikas View Post
plz sove my problm boss
The only problem that you have - you have zero patience.



you have no problem with dongle. after each support renew order completed you must update dongle firmware.

do it now as it was suggested by Infinity software earlier
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Old 02-11-2020, 09:22   #8 (permalink)
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SPT
=== DongleManager [Infinity] v1.72 [2020-02-10 20:40:13] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00057E5A13CE1292
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 2DBC7E5A
Firmware version: 0122.02
=== Process started: 2020-02-10 20:40:14 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

==== [2020-02-10 20:40:40] ====
Smart-Card update p
chk this out still when i open it ask for update
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Old 02-11-2020, 09:24   #9 (permalink)
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Quote:
Originally Posted by koushalvikas View Post
SPT
=== DongleManager [Infinity] v1.72 [2020-02-10 20:40:13] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00057E5A13CE1292
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 2DBC7E5A
Firmware version: 0122.02
=== Process started: 2020-02-10 20:40:14 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

==== [2020-02-10 20:40:40] ====
Smart-Card update p
chk this out still when i open it ask for update
What is the date today ?
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Old 02-11-2020, 09:41   #10 (permalink)
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== Process started: 2020-02-11 14:01:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 2020-02-11 14:02:00 ===
=== DongleManager [Infinity] v1.72 [2020-02-11 14:02:00] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00057E5A13CE1292
Box/Dongle found: CDMA-Tool
Serial No (S/N): 2DBC7E5A
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v.0139
- 01: CDMA-Tool v.0122
- 06: #6
=> External Activations:
UPGRADE COMPLETED NOW NEW PROBLM
it shos big infinity logo but soft not open tried restrted pc reinstall software also
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Old 02-11-2020, 09:41   #11 (permalink)
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no reply what happen my friend ?
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Old 02-11-2020, 09:43   #12 (permalink)
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already replied now ur turn boss chk now the logs
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Old 02-11-2020, 09:46   #13 (permalink)
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no reply about date yet ?
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Old 02-11-2020, 09:47   #14 (permalink)
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Quote:
Originally Posted by koushalvikas View Post
already replied now ur turn boss chk now the logs
you did not replied about date yet. it is bad.
do you understand why we must get all answers one-by-one ?
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Old 02-11-2020, 09:49   #15 (permalink)
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yes u r ryt today is 11 but new logs are of 11 but soft still not open how to solve that
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