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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Universalbox


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Old 10-16-2007, 08:06   #1 (permalink)
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UB took 50 credits for k310i unlock,please refund credits


Hi i just unlocked a k310i and i had 70 credits after phone was unlocked i now have 20 credits.i dont have the screen shot any info you need contact me with box details.this suppose to be free unlock.this is urgent.thanx wait 4 a reply
 
Old 10-16-2007, 08:14   #2 (permalink)
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Quote:
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Hi i just unlocked a k310i and i had 70 credits after phone was unlocked i now have 20 credits.i dont have the screen shot any info you need contact me with box details.this suppose to be free unlock.this is urgent.thanx wait 4 a reply
hi sir, wat is your phone cid? if cid50, it took 50 credits to unlock

with best regards
alex
 
Old 10-16-2007, 08:28   #3 (permalink)
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Hi alex it is cid 49 red thats wat i cannot understand why take credits for unlock?Thanx for prompt reply i neva had problem with unibox.good support.please advize?regards b.
 
Old 10-16-2007, 09:24   #4 (permalink)
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still waiting i need my credits returned have phones to unlock its urgent thanx
 
Old 10-16-2007, 09:45   #5 (permalink)
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ub box is crazy !!!!!
ihave this problem too for many phone.
 
Old 10-16-2007, 16:36   #6 (permalink)
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this is bad from unibox team to deduct credits for phones where unlock is free.i dont mind paying for phones that require credits for unlocking,but please respond to your customers via email to sort out this matter!
 
Old 10-16-2007, 17:39   #7 (permalink)
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Did you have Smartcard tick

spitroast
 
Old 10-16-2007, 18:03   #8 (permalink)
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Hi alex it is cid 49 red thats wat i cannot understand why take credits for unlock?Thanx for prompt reply i neva had problem with unibox.good support.please advize?regards b.
hi sir, i think u tick smartcard.. if cid49 please dun tick use smartcard when unlock, it will cost 50 credtis to do unlock if u check use smartcard. anyway please send pm to "unviersalbox" and ask for refund

with best regards
alex
 
Old 10-17-2007, 09:49   #9 (permalink)
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thanx 4 vreply will do
 
 

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