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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SAGEM JTAG UNLOCKER


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Old 10-19-2008, 08:28   #1 (permalink)
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problem with sagg dd


sir i am new in sagem dd box
i download the software and i puut box on my pc via lpt and usb cable but he give me allways this eror

[10/19/08 12:14:54] PROBLEM: Connect to the server first!
[10/19/08 12:15:08]
[10/19/08 12:15:08] Can't open this COM port! (Maybe another software is using it)
[10/19/08 12:15:12]
[10/19/08 12:15:12] Can't open this COM port! (Maybe another software is using it)
[10/19/08 12:16:23]
[10/19/08 12:16:23] Can't open this COM port! (Maybe another software is using it)
[10/19/08 12:16:25]
[10/19/08 12:16:25] Can't open this COM port! (Maybe another software is using it)
[10/19/08 12:16:26]
[10/19/08 12:16:26] Can't open this COM port! (Maybe another software is using it)
[10/19/08 12:16:26]
[10/19/08 12:16:27] Can't open this COM port! (Maybe another software is using it)
[10/19/08 12:16:27]
[10/19/08 12:16:27] Can't open this COM port! (Maybe another software is using it)
[10/19/08 12:16:27]
[10/19/08 12:16:27] Can't open this COM port! (Maybe another software is using it)

plz tell me how to solve this problem
my lpt cable is working gud on smart clip box
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Old 10-19-2008, 08:37   #2 (permalink)
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@sonumobilewala

The problem is in COM port, not LPT.
Close all aplications which uses COM port`s.
Run SagemEG or SagemDD again.
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Old 10-20-2008, 09:22   #3 (permalink)
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Remove Cabel RePlug Cable Your Problum Was Solve
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Old 10-20-2008, 21:13   #4 (permalink)
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Red face Same problem!

Quote:
Originally Posted by latigido View Post
@sonumobilewala

The problem is in COM port, not LPT.
Close all aplications which uses COM port`s.
Run SagemEG or SagemDD again.
I am also facing the same problem!
Whenever I run SagemDD.V8.3,I get the Com Port showing either DONGLE or USB-Port Number like say:Com 1;Com 4;Com 13 etc.,but when I run Sagem E-Goldv.8.5, no Com Port Number is displayed!
Another problem is that whenever I connect my SagDD Box to my Computer,I don't hear any sound that displays that a hardware has been attached to the Computer like for example as Rocker Dongle etc.does!
So I never find SagDD under THE HARDWARE MANAGER! ie.USB-HOLDER!
Can someone clarify me on this issue?
Again I have never seen the RX,TX lights on my SagDD Box light up!
Any explanation is thankfully welcomed!
JKKB.

Last edited by JKKB; 10-20-2008 at 21:23.
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