Nokia 6600 "Phone start-up failed. Contact the Retailer" - GSM-Forum

GMX@cool · 05-18-2004, 10:45

Please solution for Nokia 6600 "Phone start-up failed. Contact the Retailer"!!!

Thank!!!

Nikil · 05-23-2004, 18:50

format the mobile .

Jurian · 05-24-2004, 03:01

just format user area with griffin...
or press "green + 3 + *" then turn on u'r phone.....
release after show "Formating......."

GMX@cool · 05-24-2004, 12:12

Quote:

Originally Posted by Jurian

just format user area with griffin...
or press "green + 3 + *" then turn on u'r phone.....
release after show "Formating......."

THK!!!

NOT WORK!!!

FORMATING Stoped 3%-5%

DeltaGSM · 05-25-2004, 04:34

Quote:

Originally Posted by GMX@cool

Please solution for Nokia 6600 "Phone start-up failed. Contact the Retailer"!!!

Thank!!!

just upgrade your 6600 with last version, work for me 100% in 3 phones.
ragards.

Jurian · 05-26-2004, 08:04

@GMX@cool

[THK!!!

NOT WORK!!!

FORMATING Stoped 3%-5%]

sorry... i forget to tell u...
u have to use foll batteray....
pls try again....
i have the same problem...but it work 100%

Jurian · 05-26-2004, 08:05

@GMX@cool

[THK!!!

NOT WORK!!!

FORMATING Stoped 3%-5%]

sorry... i forget to tell u...
u have to use full batteray or use new....
pls try again....
i have the same problem...but it work 100%

ttleng · 05-26-2004, 13:30

If you u using griffin as you flasher tool, then this is the solution:
1)Backup ur phone PM files. (if you already have PM file then skip this)
2)Flash your phone with erase file.
(for 3650/3660 is "3650_erase_flash0_flash1_flash2.fia")
(for 6600 is "6600_fullerase.fia")
3)Flash your phone with phone firmware. (file end with extension C1, C2, C4, C5.....)
4)Flash your phone with PPM firmware.(for those english firmware version, ppm is compulsary else you get 4X blink, PPM file end with extension 01,02,03,04....)
(chinese combo no ppm firmware so skip this)
5)Upload PM file that is just backup.
6)Upload SIM Rebuild to enable sim card.

DONE.
Your phone is working again.

MGT SOFTWARE · 05-29-2004, 13:03

@ttleng

Very much appreciation, you solution is very nice, even I used it to 1100RH38 and succed

webmoly · 07-12-2004, 16:27

hi

I flashed 6600 by ufs-3 and I got a error:

" Phone start-up failed. please contact the retailer "

anybody has any idea ? I couldnt format User area . when I try to read UEM info, its serial. it shows me ????--??? , what should i do ?

i really need help ???????/

Imran_Khatri · 07-12-2004, 22:54

Simple Solution for 6600 "Contact Retailer" and 4Binks using Twister, UFS Software

Step 1: Click ERASE Flash
start address: 02000000
end address: 027FFFFF

* if you get an "Erase Flash Error" message in a specific address in the flash
ic, this means that you have a damaged flash IC. You will need to replace
flash IC number 2 inside the phone. (The 6600 has 4 flash ICs inside).

Step 2: If you are successfull in erasing flash IC number 2, make a full flash
of the phone... MCU + PPM + Bluetooth if necessary.

Step 3. If you are successfull in full flashing the phone, put battery inside
phone and you SHOULD GET "Contact Retailer" message again. Now remove
the battery, put it back and hold buttons
"call(green button on the left)" + "*" + "3"
then press the power button while still holding the 3 buttons above...

The phone should start formating itself (note that there must be no sim
card inside the phone while doing this...)

After formatting, phone should be ok... but need to update a good PM
file if necessary.

TAHNKS TO SIR X-Shadow

WBR
Imran Khatri

dexter2 · 07-28-2004, 15:09

thanks man, works100%

Huples · 07-28-2004, 16:44

Thank you, work fine. If you have not backup of Important PM values, you can use also downloading from the other phone, but after uploading PM you must also upload SIM Rebuild information from the same phone like PM values. Now tested by me and 100% working.

dexter2 · 07-28-2004, 17:32

hi guyz
i flashed phone and formated user area, but now i get a strange problem.
When i power the phone it says 'App. closed Main' and when i press ok the phone boots up alright but powers down after 15secs and reboots again.
can anyone help.

Huples · 07-28-2004, 17:44

Tryed you *#7370# with SIM card inside?

05-18-2004, 10:45	#1 (permalink)
GMX@cool Freak Poster Join Date: Jan 2003 Posts: 472 Member: 19429 Status: Offline Thanks Meter: 15	Nokia 6600 "Phone start-up failed. Contact the Retailer" Please solution for Nokia 6600 "Phone start-up failed. Contact the Retailer"!!! Thank!!!

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05-23-2004, 18:50	#2 (permalink)
Nikil Freak Poster Join Date: Apr 2004 Age: 46 Posts: 157 Member: 63030 Status: Offline Thanks Meter: 8	format the mobile .

05-24-2004, 03:01	#3 (permalink)
Jurian Insane Poster Join Date: Feb 2004 Location: indonesia (north sulawesi) Age: 45 Posts: 90 Member: 51653 Status: Offline Thanks Meter: 1	just format user area with griffin... or press "green + 3 + *" then turn on u'r phone..... release after show "Formating......."

05-26-2004, 08:04	#6 (permalink)
Jurian Insane Poster Join Date: Feb 2004 Location: indonesia (north sulawesi) Age: 45 Posts: 90 Member: 51653 Status: Offline Thanks Meter: 1	@GMX@cool [THK!!! NOT WORK!!! FORMATING Stoped 3%-5%] sorry... i forget to tell u... u have to use foll batteray.... pls try again.... i have the same problem...but it work 100%

05-26-2004, 08:05	#7 (permalink)
Jurian Insane Poster Join Date: Feb 2004 Location: indonesia (north sulawesi) Age: 45 Posts: 90 Member: 51653 Status: Offline Thanks Meter: 1	@GMX@cool [THK!!! NOT WORK!!! FORMATING Stoped 3%-5%] sorry... i forget to tell u... u have to use full batteray or use new.... pls try again.... i have the same problem...but it work 100%

05-26-2004, 13:30	#8 (permalink)
ttleng Major Poster Join Date: Feb 2004 Age: 47 Posts: 48 Member: 51636 Status: Offline Thanks Meter: 1	If you u using griffin as you flasher tool, then this is the solution: 1)Backup ur phone PM files. (if you already have PM file then skip this) 2)Flash your phone with erase file. (for 3650/3660 is "3650_erase_flash0_flash1_flash2.fia") (for 6600 is "6600_fullerase.fia") 3)Flash your phone with phone firmware. (file end with extension C1, C2, C4, C5.....) 4)Flash your phone with PPM firmware.(for those english firmware version, ppm is compulsary else you get 4X blink, PPM file end with extension 01,02,03,04....) (chinese combo no ppm firmware so skip this) 5)Upload PM file that is just backup. 6)Upload SIM Rebuild to enable sim card. DONE. Your phone is working again.

05-29-2004, 13:03	#9 (permalink)
MGT SOFTWARE No Life Poster Join Date: Feb 2004 Location: Dar es Salaam TANZANIA Posts: 2,221 Member: 53263 Status: Offline Sonork: gsm master Thanks Meter: 326	@ttleng Very much appreciation, you solution is very nice, even I used it to 1100RH38 and succed

07-12-2004, 16:27	#10 (permalink)
webmoly Freak Poster Join Date: May 2004 Location: Iran - Qum Age: 43 Posts: 449 Member: 66171 Status: Offline Thanks Meter: 6	hi I flashed 6600 by ufs-3 and I got a error: " Phone start-up failed. please contact the retailer " anybody has any idea ? I couldnt format User area . when I try to read UEM info, its serial. it shows me ????--??? , what should i do ? i really need help ???????/

07-12-2004, 22:54	#11 (permalink)
Imran_Khatri No Life Poster Join Date: Mar 2004 Location: Pakistan Age: 42 Posts: 1,416 Member: 56561 Status: Offline Sonork: 100.114006 Thanks Meter: 41	Simple Solution for 6600 "Contact Retailer" and 4Binks using Twister, UFS Software Step 1: Click ERASE Flash start address: 02000000 end address: 027FFFFF * if you get an "Erase Flash Error" message in a specific address in the flash ic, this means that you have a damaged flash IC. You will need to replace flash IC number 2 inside the phone. (The 6600 has 4 flash ICs inside). Step 2: If you are successfull in erasing flash IC number 2, make a full flash of the phone... MCU + PPM + Bluetooth if necessary. Step 3. If you are successfull in full flashing the phone, put battery inside phone and you SHOULD GET "Contact Retailer" message again. Now remove the battery, put it back and hold buttons "call(green button on the left)" + "*" + "3" then press the power button while still holding the 3 buttons above... The phone should start formating itself (note that there must be no sim card inside the phone while doing this...) After formatting, phone should be ok... but need to update a good PM file if necessary. TAHNKS TO SIR X-Shadow WBR Imran Khatri

07-28-2004, 15:09	#12 (permalink)
dexter2 Freak Poster Join Date: Sep 2003 Location: nigeria Age: 46 Posts: 187 Member: 38959 Status: Offline Thanks Meter: 0	thanks man, works100%

07-28-2004, 16:44	#13 (permalink)
Huples Freak Poster Join Date: Feb 2003 Location: Czech republic Age: 51 Posts: 117 Member: 22991 Status: Offline Thanks Meter: 0	Thank you, work fine. If you have not backup of Important PM values, you can use also downloading from the other phone, but after uploading PM you must also upload SIM Rebuild information from the same phone like PM values. Now tested by me and 100% working.

07-28-2004, 17:32	#14 (permalink)
dexter2 Freak Poster Join Date: Sep 2003 Location: nigeria Age: 46 Posts: 187 Member: 38959 Status: Offline Thanks Meter: 0	hi guyz i flashed phone and formated user area, but now i get a strange problem. When i power the phone it says 'App. closed Main' and when i press ok the phone boots up alright but powers down after 15secs and reboots again. can anyone help.

07-28-2004, 17:44	#15 (permalink)
Huples Freak Poster Join Date: Feb 2003 Location: Czech republic Age: 51 Posts: 117 Member: 22991 Status: Offline Thanks Meter: 0	Tryed you *#7370# with SIM card inside?