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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > DreamBox


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Old 10-12-2006, 16:51   #1 (permalink)
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Error: Can not connect to Dreambox


my box is presenting this error, already I changed of computer, already I installed drivers, already I installed software, and not I obtained to make to function, alguem has some solution? thanky you.
 
Old 10-12-2006, 17:07   #2 (permalink)
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Quote:
Originally Posted by sidneydss View Post
my box is presenting this error, already I changed of computer, already I installed drivers, already I installed software, and not I obtained to make to function, alguem has some solution? thanky you.
Hi, sidneydss. Can you run Read Box Info? Please, try to update firmware.
 
Old 10-17-2006, 14:18   #3 (permalink)
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I already did of everything, I made firmware updating changed of computer, I reinstalled the drivers and it didn't solve, it continues with that mistake, the leds are normal, when I connect does normal reading of the box, but when I put the cellular and I click in unlock appears the same error message the picture enclosure.
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File Type: doc erro1dreambox.doc (63.0 KB, 26 views)
 
Old 10-17-2006, 16:12   #4 (permalink)
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Quote:
Originally Posted by sidneydss View Post
... when I connect does normal reading of the box
Please, run Read Box Info and send to me by PM log of this (Program Files->DreamBox->bin *.log file). Thanks.
 
Old 10-25-2006, 19:12   #5 (permalink)
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Dbss.log

[14/08/2006 16:38:05]
[18/10/2006 11:18:07]
[25/10/2006 14:33:41]
[25/10/2006 14:33:49] DBSS Start 1.26
[25/10/2006 14:33:49] --- Updating Box Firmware------------------------------------------------------
[25/10/2006 14:34:10] Connecting to server ...OK
[25/10/2006 14:34:15] Trying to get firmware ...
[25/10/2006 14:34:15] Warning : Update not found.
[25/10/2006 14:34:15]
[25/10/2006 14:34:15] There are no new updates on server
[25/10/2006 14:34:15] or your device is already up to date
[25/10/2006 14:34:15] Done.
[25/10/2006 14:34:15]
[25/10/2006 14:34:25] --- Reading Info---------------------------------------------------------------
[25/10/2006 14:34:28] Error : can not connect to Dream Box ( XXX9 )
[25/10/2006 14:34:28] Error : Failed.
[25/10/2006 14:34:28]
[25/10/2006 14:37:39]
[25/10/2006 14:37:46] DBSS Start 1.29.2
[25/10/2006 14:37:46] --- Updating Box Firmware------------------------------------------------------
[25/10/2006 14:37:54] Connecting to server ...OK
[25/10/2006 14:37:57] Trying to get firmware ...
[25/10/2006 14:37:57] Warning : Update not found.
[25/10/2006 14:37:57]
[25/10/2006 14:37:57] There are no new updates on server
[25/10/2006 14:37:57] or your device is already up to date
[25/10/2006 14:37:57] Done.
[25/10/2006 14:37:57]
[25/10/2006 14:38:05] --- Reading Info---------------------------------------------------------------
[25/10/2006 14:38:08] Error : can not connect to Dream Box ( XXX9 )
[25/10/2006 14:38:08] Error : Failed.
[25/10/2006 14:38:08]
 
Old 10-25-2006, 19:19   #6 (permalink)
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To sidneydss

Hi. Please, send me by PM your serial number of the box.
 
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