@ gsm server team and all distrebuters - GSM-Forum

iyass · 07-26-2006, 14:31

hello all
i need to know how long the hardware warranty for you dream box?
bcz i'm saling here dream box and i need to know how long i can give hardware warranty on the boxes

best regards
iyass

GSM Dream · 07-26-2006, 14:45

Who is Providing This Warranty?
GSMDream Team, as the developer of this DreamBox product (your "Product") through their dealership network.

What Does This Warranty Cover?
This warranty covers defects in materials or workmanship in your Product under normal use and conditions.

What is the Period of Coverage?
This warranty covers your Product for 180 days from the activation date.

Who is Covered?
This warranty covers the end-user consumer purchaser. Coverage carries on if you sell or otherwise transfer your Product.

What Will We Do To Correct Problems?
We will repair your Product or replace your Product with a new or reconditioned equivalent product, at our option.

How Do You Get Service?
Contact your official reseller for obtaining warranty service.

What Does This Warranty Not Cover?
This warranty DOES NOT COVER:

* Damage due to misuse, abuse, alteration, unauthorized repair, or accident (such as improper electrical current);
* Cosmetic damage;
* Cables, connectors and accessories;
* This warranty also DOES NOT COVER, and in no case will we be liable for, any incidental damages (such as transportation costs to and from an authorized service provider / repair centre, or loss of time) or consequential damages (such as cost of repairing or replacing other property with your Product or other accessories, or external electrical systems) resulting from the use of your Product.
More information about our box you can find at our site: http://dreambox.hk

iyass · 07-27-2006, 09:09

i'm saling dream box and i recive one box back from custemer after 5 mothe and it give same usual error 0v
i sent to i-phone who solde me this
and he send me email and tell me on dream box no warranty and cant repaire so he will send back and charge me for shiping
now my custemer waiti until i fix this problem
best regards
iyass

GSM Dream · 07-27-2006, 10:43

Tell me box's serial number by pm, please.

iyass · 07-31-2006, 11:48

i sent you pm 3 days ago waiting your reply???
b r
iyass

GSM Dream · 07-31-2006, 12:42

Check your pm, please.

iyass · 08-05-2006, 12:01

waiting your reply

i need real help

07-26-2006, 14:31	#1 (permalink)
iyass No Life Poster Join Date: Mar 2003 Location: USA Posts: 629 Member: 23534 Status: Offline Thanks Meter: 17	@ gsm server team and all distrebuters hello all i need to know how long the hardware warranty for you dream box? bcz i'm saling here dream box and i need to know how long i can give hardware warranty on the boxes best regards iyass

07-26-2006, 14:45	#2 (permalink)
GSM Dream No Life Poster Join Date: Dec 2005 Posts: 2,430 Member: 214480 Status: Offline Thanks Meter: 2,087	Who is Providing This Warranty? GSMDream Team, as the developer of this DreamBox product (your "Product") through their dealership network. What Does This Warranty Cover? This warranty covers defects in materials or workmanship in your Product under normal use and conditions. What is the Period of Coverage? This warranty covers your Product for 180 days from the activation date. Who is Covered? This warranty covers the end-user consumer purchaser. Coverage carries on if you sell or otherwise transfer your Product. What Will We Do To Correct Problems? We will repair your Product or replace your Product with a new or reconditioned equivalent product, at our option. How Do You Get Service? Contact your official reseller for obtaining warranty service. What Does This Warranty Not Cover? This warranty DOES NOT COVER: * Damage due to misuse, abuse, alteration, unauthorized repair, or accident (such as improper electrical current); * Cosmetic damage; * Cables, connectors and accessories; * This warranty also DOES NOT COVER, and in no case will we be liable for, any incidental damages (such as transportation costs to and from an authorized service provider / repair centre, or loss of time) or consequential damages (such as cost of repairing or replacing other property with your Product or other accessories, or external electrical systems) resulting from the use of your Product. More information about our box you can find at our site: http://dreambox.hk

07-27-2006, 09:09	#3 (permalink)
iyass No Life Poster Join Date: Mar 2003 Location: USA Posts: 629 Member: 23534 Status: Offline Thanks Meter: 17	i'm saling dream box and i recive one box back from custemer after 5 mothe and it give same usual error 0v i sent to i-phone who solde me this and he send me email and tell me on dream box no warranty and cant repaire so he will send back and charge me for shiping now my custemer waiti until i fix this problem best regards iyass

07-27-2006, 10:43	#4 (permalink)
GSM Dream No Life Poster Join Date: Dec 2005 Posts: 2,430 Member: 214480 Status: Offline Thanks Meter: 2,087	Tell me box's serial number by pm, please.

07-31-2006, 11:48	#5 (permalink)
iyass No Life Poster Join Date: Mar 2003 Location: USA Posts: 629 Member: 23534 Status: Offline Thanks Meter: 17	i sent you pm 3 days ago waiting your reply??? b r iyass

07-31-2006, 12:42	#6 (permalink)
GSM Dream No Life Poster Join Date: Dec 2005 Posts: 2,430 Member: 214480 Status: Offline Thanks Meter: 2,087	Check your pm, please.

08-05-2006, 12:01	#7 (permalink)
iyass No Life Poster Join Date: Mar 2003 Location: USA Posts: 629 Member: 23534 Status: Offline Thanks Meter: 17	waiting your reply i need real help