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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > DreamBox


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Old 09-28-2006, 15:27   #1 (permalink)
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SL75 - can not flash, read info, etc,...


Dear GSM SERVER Team,

I need to flash working phone, becuse he every some time, stuck in some place in the software.
I need to flash SL75, but with dreambox I can not.
You can see on the pictures.

Every time he make FAIL when I try to activate SReader.
Some time he let me to activate, but then he stuck and
just write WORKING \ , and stay like this.

I read that for unlocking and flashing no need t make TP on this model.
But tell me how?

I am not so satisfied with dreambox from time when I buy it, becuase
my TP cable also not wrking.
I change 150pF capacitor two times, but he can not start to boot on TP.
Always waiting for long,long time and nothing.
I suspect that maybe this SERVICE port on Dreambox is not working good.
Before on month my Dreambox was on the service becuase he stop to work, and XP can not recognize when I conect it to USB.

Please, tell me the solution for all this, because I am close to sell it.

Thanks,

Ivan
Attached Images
File Type: jpg 1.jpg (75.2 KB, 60 views)
File Type: jpg 2.jpg (69.4 KB, 26 views)
File Type: jpg 3.jpg (54.3 KB, 29 views)
 
Old 09-28-2006, 15:32   #2 (permalink)
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You can use Firmware Bug Manual boot mode.
1.Power on the phone
2.Connect phone to box
3.Click Read Info in General tab
4.Go to the application or Game menus
5.Start SReader applet
6.Choose “Ok” and “Yes” when phone will ask you
Use a Auto mode for this phone in future.
 
Old 09-28-2006, 16:02   #3 (permalink)
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I make like this and after I activate SReader, he stuck like this (see pic).
Do I need to press ABORT or what.

Screen on the SL75 was turn off (after activating SReader) with one beep.

And what now.
Already pass 9 min. and nothing.
Is always show Working| without moving ( \ | / -, etc.)

Deambox Service Software stuck on this possition.

What to do?
Attached Images
File Type: jpg stuck.jpg (51.2 KB, 31 views)
File Type: jpg stuck2.jpg (48.9 KB, 27 views)
 
Old 09-28-2006, 16:17   #4 (permalink)
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What did you use - battery or battery cable?
Try to do it again. If this will not work - use testpoint.
Anyway, can you send ALL log files from DBSS with your forum's name and problem description to us? (Program Files->DreamBox->bin ALL .log files)
Thanks.
 
Old 09-28-2006, 16:30   #5 (permalink)
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I use phone battery.
I can not use TP becuase TP not working from the begining when I
receive Drembox.
I will sent to you all logs.

Thanks.
 
Old 09-28-2006, 16:37   #6 (permalink)
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I send E-mail with logs to support.
Thanks.
 
Old 09-29-2006, 07:22   #7 (permalink)
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GSM DREAM and others from team,

Do You have any conclusion to my problem?
Do I need to contact my reseller?
 
Old 09-29-2006, 13:40   #8 (permalink)
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Your problem is resolved,isn`t it?
Problem was with cable.

feel free to contact resseler when you need support..

Roman
 
Old 09-29-2006, 18:26   #9 (permalink)
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Yes, thanks to my good resellers, we solve the problem today and
now is OK.
Problem was with data cable.
Thanks to Damir & Roman.

I flash mobile with TP today, but problem is now that SL75 can not turn on.
First I flash with / SL75_100300[1].fullflash (from botloader)

and after I do flashing with TP, I put sl75_130400[1].firmware (from bootloader) for Croatian language.

Both flashes finish OK, but I can not turn on the mobile after?
When I want to turn on, I hear only one small beep.

Please, how to resolve this?

Please check on pictures what I make.

Thanks.

P.S.
Maybe because software before was v31, and on bootloader is only v13 & v15. I put v13.
Attached Images
File Type: jpg SL75_v10.jpg (70.6 KB, 21 views)
File Type: jpg sl75v13.jpg (67.6 KB, 14 views)
 
Old 09-29-2006, 19:14   #10 (permalink)
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I read on one place that for repai need to repair IMEI and Unlock all locks.
I make like this but problem remain.
See pictures.
What to do?
Attached Images
File Type: jpg repair_IMEI.jpg (58.8 KB, 14 views)
File Type: jpg unlock.jpg (61.3 KB, 14 views)
 
Old 09-30-2006, 08:01   #11 (permalink)
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Please GSMSERVER Team,

This is Read info from the phone.
Please how to solve my problem?
My mistake was that before full flashing I did not kept
settings from the phone.

And how to repair my phone now?
Do you have settings from the working phone SL75?

Thanks
Attached Images
File Type: jpg read_info.jpg (58.2 KB, 21 views)
 
Old 09-30-2006, 12:15   #12 (permalink)
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Please Drembox team,

How to make SL75 again good?
Before flashing, software version was v31, and I flash with v10 (fullflash from bootloader), and after change language (v13).

Do I need to flash with v31 fullflash or what?
Can you put on bootloader this version?

Please, tell me how to make my SL75.
Is not hardware problem, is software.
Before he working.

Thanks.
 
Old 10-02-2006, 07:12   #13 (permalink)
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Today is monday.
I hope that I will receive answer from support team on how
to make my SL75 to turn on again.

Thanks.
Ivan
 
Old 10-02-2006, 09:17   #14 (permalink)
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Thank you Ciux! We will explore this problem, and give you solution ASAP.
 
Old 10-02-2006, 09:24   #15 (permalink)
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OK GSM SERVER team.
Thanks
 
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