Suggesting Optional External Power supply for Dream Box

[Christobol_007]

I have a suggestion to Dream Box Team, I don’t know if it is possible. Update the Dream software for optional use of external power supply. Make it where we can check an option to use Battery or DC power instead of the voltage in Dreambox itself to supply the phone with voltage when making Testpoint. This would eliminate 'Warning : you have problems with battery connector' error. My Box is currently not functioning because of power problems. It appears as if the Box will still do the job if I could get a way to power the phone. My Reseller is charging me 300 USD, shipping and tax/custom duty not included to repair or replace. I just bought my box last month, but remove the warranty seal to check if a diode was damaged.

I only used my box to unlock 2 phones. When I was ready to unlock a phone yesterday it started giving me errors. I don’t know if last update has anything to do with the problem.

[14/06/2006 23:26:26] User selected phone A60 using Test Point boot mode
[14/06/2006 23:26:26] Warning : You should conect power to your phone
[14/06/2006 23:26:28] Warning : you have problems with battery connector,
[14/06/2006 23:26:28] please check it.
[14/06/2006 23:26:28] Warning : Battery voltage 2906 mV

[15/06/2006 06:26:28] --- Reading Info---------------------------------------------------------------
[15/06/2006 06:26:28] User selected phone A60 using Test Point boot mode
[15/06/2006 06:26:28] Warning : You should conect power to your phone
[15/06/2006 06:26:29] Warning : you have problems with battery connector,
[15/06/2006 06:26:29] please check it.
[15/06/2006 06:26:29] Warning : Battery voltage 1771 mV
[15/06/2006 06:26:30]
[15/06/2006 06:28:55] Power On the phone ...
[15/06/2006 06:28:55] Warning : Aborted by user.

[bogdancirlogea]

your box is dead ... send it back to reseller. you touch power connector of test poitn to GND and your box is dead.

[GSM Dream]

To Christobol_007
bogdancirlogea is right - send back it to your reseller.

[dragories]

try to change first usbcable, buy original one. same problem on my box before after changing usbcable problem solved and my box is working again.

[Christobol_007]

Originally Posted by GSM Dream

To Christobol_007
bogdancirlogea is right - send back it to your reseller.

My Resseller is charging me 300USD for repair or replace, this does not include tax and duties. If it cant be fixed it maybe better i buy a new box. So, is my suggestion possible?




I will try a new cable and post the result.

[GSM Dream]

Originally Posted by Christobol_007

My Resseller is charging me 300USD for repair or replace, this does not include tax and duties. If it cant be fixed it maybe better i buy a new box. So, is my suggestion possible?
I will try a new cable and post the result.

Who is your reseller? We change broken box free of charge (you pay only for sending). Contact with GSMServer team - you can send it to them.

[Christobol_007]

Originally Posted by GSM Dream

Who is your reseller? We change broken box free of charge (you pay only for sending). Contact with GSMServer team - you can send it to them.

Thanks for your help so far. I just sent u a private message giving details of my resseller. What is the contact detail for GSM server team with regards to DreamBox.

[lhl]

I have same problem for my BOX,I want we can repair form my here,no need send my BOX,GSMServer team:It's OK?

[kimmyboi]

For your information the reason why your reseller maybe charging you repair or replacement cost is because you had broken their warranty seal sticker which was on the box, by opening up the box and checking the PCB. Many companies do have warranty terms. So before opening a box, always check with your reseller first, instead of opening the box and trying to fix the problem yourself.
Please explain whole situation first before pointing any fingers.

[Christobol_007]

Originally Posted by kimmyboi

For your information the reason why your reseller maybe charging you repair or replacement cost is because you had broken their warranty seal sticker which was on the box, by opening up the box and checking the PCB. Many companies do have warranty terms. So before opening a box, always check with your reseller first, instead of opening the box and trying to fix the problem yourself.
Please explain whole situation first before pointing any fingers.

Please read my first post... I think i was clear to point out all needed details.

[bogdancirlogea]

From now on befor connect test point cable to your box , connect power cable to phone power pin and for disconnect situation... first disconect test point cable from box ..... 100% you haven't problem with your box.

[west_bound]

what i do is to always disconnect the testpoint cable after flashing or unlocking via testpoint,that way i dont risk shorting pins

[ToP DawG]

try this solution, it has worked for me 100%.

ps: the diode can be found on a nokia 3310 bourd

[Christobol_007]

@topdawg

I already sent back my DreamBox to my resseller. I am sure my problem was a little different from yours. However, thanks for your help.

[dancd]

Originally Posted by topdawg

try this solution, it has worked for me 100%.

ps: the diode can be found on a nokia 3310 bourd

This solution is good! I had two boxes whit the same problem...and I have repaired them by changing that diode. The boxes now work verry good! I did'nt send them back to my reaseler .
B.R.