Reset Key...Key Not Found!!

[gsm500]

Hi All...

I bought SWS-SAG from i-phone begining of march and when I received it it did connect to the computer and I did the box update with success. I couldn't unlock My-X1 Trio (got 16 TP adapters No My-X1 (Requested 18 TP adapters but didn't get????)).

Any way tried my box yesterday and when launching SWSSAG 210306 I get "Key Not Found"

Update Tab:

Read S/N: Nothing happens
Update : Reset Key...Key Not Found!!

What do I do to repair this. This the second time I connected my box to the computer and if it is dead I'll be livered!!!

Don't fancy sending this box to Malaysia. Reseller is too far away.

Anyone any Ideas.

Cheers

[hitibiti]

try to use last soft and do update
for Tp adaptator X1=X2=X3=X5 same

[gsm500]

Hi Hitibiti,

210306 is the latest software on the support site and its what I have a problem with. Older versions give me the same, even the update tool.

[gsm500]

I've now tried 08 Apr 2006 Update and I still have the same results. Software does not see box, does not read S/N and can't update.

Any one any help???

If this box has failed, why so soon, it hasn't even unlocked a phone yet.
(Box was not abused or connected to PC for much more that 30 mins in total)

Thanks

gsm500

[Multi-COM]

how it's your resseler ? did you contact him ?

[hitibiti]

Originally Posted by gsm500

Hi Hitibiti,

210306 is the latest software on the support site and its what I have a problem with. Older versions give me the same, even the update tool.

freind use last update 09/04/2006 and post result

[mobilecraker]

Originally Posted by hitibiti

freind use last update 09/04/2006 and post result

the last update 8th april 2006 !!!!!!!
and i use this but same results "key not found"
wbr
mobilecraker