Alcatel OT-918 flashing error HELP [ANSWERED] - GSM-Forum

gerferomb · 06-18-2013, 08:13

Hello Team Polar, there have alcatel ot-918 I
and the problem it used to be google account password
I did, I reset using the 3 button, but still so ..

So I did flash him with polar box and all the ot-918 flashfile in support I used to but unfortunately, now logo only .. What can we do to repair the problem with this unit?

This screenshot please

The_Gorr · 06-18-2013, 09:10

after flash, try to make hard reset manually, test and post result

Br

gerferomb · 06-18-2013, 09:35

then I have to hardreset as you want ..

nothing happened, so still on TCL logo

The_Gorr · 06-18-2013, 10:27

please do this : download and install update v 3.0.3
then test flashing again

if u face any problem then test again with v3.0.7 and v3.1.2

Br

wendigo · 06-18-2013, 10:36

Please, can you confirm us flash filename you used for flash this phone ??

And too, please retry again with 2-3 firmwares more from support, for verify if works or not ...

wendigo · 06-18-2013, 10:37

Please, can you confirm us flash filename you used for flash this phone ??

And too, please retry again with 2-3 firmwares more from support, for verify if works or not ...

gerferomb · 06-18-2013, 10:43

i used this firmware

918x_LCCN2_44K_Firmware().frm

918x_LCMM_G98_Firmware().frm

gerferomb · 06-18-2013, 10:57

Quote:

Originally Posted by The_Gorr

please do this : download and install update v 3.0.3
then test flashing again

if u face any problem then test again with v3.0.7 and v3.1.2

Br

sir where can it be downloaded? I see nothing to support

wendigo · 06-18-2013, 11:09

Please, test with this 2 firmwares :

\Flashes\Alcatel\991a_(Unlock-Unbrand)

991a_ALUS_F3G_Firmware().zip
991a_ALUS1_FF5_Firmware().zip

PS : Put here result and log of screen, and other thing this phone is dual sim or normal ?

The_Gorr · 06-18-2013, 11:14

SAT / Software/Old_Updates/

Br

gerferomb · 06-18-2013, 11:19

weak net I have another download in progress to support .. when I finished it downloaded
I post again the result

This is normal phone......

gerferomb · 06-19-2013, 04:02

after I downloaded flashfile in support of 991a_ALUS1_FF5_Firmware().zip and 991a_ALUS_F3G_Firmware().zip..i flashed the unit and the error is.....

Now the phone status alcatelonetouch logo

wendigo · 06-19-2013, 09:59

Send me photo of label under battery.
I want to know datas (exact model name, provider, etc ...)

gerferomb · 06-20-2013, 03:43

The image of the unit

wendigo · 06-20-2013, 16:26

Ok, listen i prepared a original firmware for this phone.
Can you test and paste log here ?

918Nx_SPPH2_471_Firmware()

Is inside 918Nx folder ...

With best regards,

06-18-2013, 08:13	#1 (permalink)
gerferomb Freak Poster Join Date: Aug 2008 Location: In and Out Posts: 417 Member: 840912 Status: Offline Sonork: 100.1596244 Thanks Meter: 89	Alcatel OT-918 flashing error HELP [ANSWERED] Hello Team Polar, there have alcatel ot-918 I and the problem it used to be google account password I did, I reset using the 3 button, but still so .. So I did flash him with polar box and all the ot-918 flashfile in support I used to but unfortunately, now logo only .. What can we do to repair the problem with this unit? This screenshot please

06-18-2013, 10:27	#4 (permalink)
The_Gorr No Life Poster Join Date: May 2005 Location: Tunisia Age: 46 Posts: 14,198 Member: 145648 Status: Offline Sonork: 100.100487 The_Gorr Thanks Meter: 23,034	please do this : download and install update v 3.0.3 then test flashing again if u face any problem then test again with v3.0.7 and v3.1.2 Br Last edited by The_Gorr; 06-18-2013 at 10:35.

06-18-2013, 09:10	#2 (permalink)
The_Gorr No Life Poster Join Date: May 2005 Location: Tunisia Age: 46 Posts: 14,198 Member: 145648 Status: Offline Sonork: 100.100487 The_Gorr Thanks Meter: 23,034	after flash, try to make hard reset manually, test and post result Br

06-18-2013, 09:35	#3 (permalink)
gerferomb Freak Poster Join Date: Aug 2008 Location: In and Out Posts: 417 Member: 840912 Status: Offline Sonork: 100.1596244 Thanks Meter: 89	then I have to hardreset as you want .. nothing happened, so still on TCL logo

06-18-2013, 10:36	#5 (permalink)
wendigo No Life Poster Join Date: Mar 2002 Location: Inside PolarBox Posts: 4,037 Member: 10286 Status: Offline Sonork: 100.90962 Thanks Meter: 4,353	Please, can you confirm us flash filename you used for flash this phone ?? And too, please retry again with 2-3 firmwares more from support, for verify if works or not ...

06-18-2013, 10:37	#6 (permalink)
wendigo No Life Poster Join Date: Mar 2002 Location: Inside PolarBox Posts: 4,037 Member: 10286 Status: Offline Sonork: 100.90962 Thanks Meter: 4,353	Please, can you confirm us flash filename you used for flash this phone ?? And too, please retry again with 2-3 firmwares more from support, for verify if works or not ...

06-18-2013, 10:43	#7 (permalink)
gerferomb Freak Poster Join Date: Aug 2008 Location: In and Out Posts: 417 Member: 840912 Status: Offline Sonork: 100.1596244 Thanks Meter: 89	i used this firmware 918x_LCCN2_44K_Firmware().frm 918x_LCMM_G98_Firmware().frm

06-18-2013, 11:09	#9 (permalink)
wendigo No Life Poster Join Date: Mar 2002 Location: Inside PolarBox Posts: 4,037 Member: 10286 Status: Offline Sonork: 100.90962 Thanks Meter: 4,353	Please, test with this 2 firmwares : \Flashes\Alcatel\991a_(Unlock-Unbrand) 991a_ALUS_F3G_Firmware().zip 991a_ALUS1_FF5_Firmware().zip PS : Put here result and log of screen, and other thing this phone is dual sim or normal ?

06-18-2013, 11:14	#10 (permalink)
The_Gorr No Life Poster Join Date: May 2005 Location: Tunisia Age: 46 Posts: 14,198 Member: 145648 Status: Offline Sonork: 100.100487 The_Gorr Thanks Meter: 23,034	SAT / Software/Old_Updates/ Br

06-18-2013, 11:19	#11 (permalink)
gerferomb Freak Poster Join Date: Aug 2008 Location: In and Out Posts: 417 Member: 840912 Status: Offline Sonork: 100.1596244 Thanks Meter: 89	weak net I have another download in progress to support .. when I finished it downloaded I post again the result This is normal phone......

06-19-2013, 04:02	#12 (permalink)
gerferomb Freak Poster Join Date: Aug 2008 Location: In and Out Posts: 417 Member: 840912 Status: Offline Sonork: 100.1596244 Thanks Meter: 89	after I downloaded flashfile in support of 991a_ALUS1_FF5_Firmware().zip and 991a_ALUS_F3G_Firmware().zip..i flashed the unit and the error is..... Now the phone status alcatelonetouch logo

06-19-2013, 09:59	#13 (permalink)
wendigo No Life Poster Join Date: Mar 2002 Location: Inside PolarBox Posts: 4,037 Member: 10286 Status: Offline Sonork: 100.90962 Thanks Meter: 4,353	Send me photo of label under battery. I want to know datas (exact model name, provider, etc ...)

06-20-2013, 03:43	#14 (permalink)
gerferomb Freak Poster Join Date: Aug 2008 Location: In and Out Posts: 417 Member: 840912 Status: Offline Sonork: 100.1596244 Thanks Meter: 89	The image of the unit

06-20-2013, 16:26	#15 (permalink)
wendigo No Life Poster Join Date: Mar 2002 Location: Inside PolarBox Posts: 4,037 Member: 10286 Status: Offline Sonork: 100.90962 Thanks Meter: 4,353	Ok, listen i prepared a original firmware for this phone. Can you test and paste log here ? 918Nx_SPPH2_471_Firmware() Is inside 918Nx folder ... With best regards,