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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 10-19-2009, 22:06   #1 (permalink)
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Error unlocking Sharp GX20 [ANSWERED]


Hi,
I've a problem when unlocking a Sharp GX20, I've tried this way,

1. Put a SIM inside the phone.
2. Power it on.
3. Connect it to the box.
4. Press Unlock.

But I'm getting this error,
Bad response from phone...

Any help?
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Old 10-19-2009, 22:17   #2 (permalink)
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Wink Try this order

Quote:
Originally Posted by asson View Post
Hi,
I've a problem when unlocking a Sharp GX20, I've tried this way,

1. Put a SIM inside the phone.
2. Power it on.
3. Connect it to the box.
4. Press Unlock.

But I'm getting this error,
Bad response from phone...

Any help?
3. Connect it to the box.
4. Press Unlock.
2. Power it on.
later
1. Put a SIM inside the phone. and test it.
BR
CrossX
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Old 10-20-2009, 07:47   #3 (permalink)
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Quote:
Originally Posted by CrossX View Post
3. Connect it to the box.
4. Press Unlock.
2. Power it on.
later
1. Put a SIM inside the phone. and test it.
BR
CrossX
Thanks,
Just tried that, same problem!

I'm using this cable,
UB-SHA002
SHARP GX10
RJ45
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Old 10-20-2009, 17:09   #4 (permalink)
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Thumbs up Solution.

Quote:
Originally Posted by asson View Post
Thanks,
Just tried that, same problem!

I'm using this cable,
UB-SHA002
SHARP GX10
RJ45
Bro. try all posible ways u can, update polar sw to 2.2.9 if u dont solve your problem try older versions, like 1.19 and others, if u canīt at all.

contact support via i-gsm chat ( SAT TOOL) for remote assistance
wish u good luck.
BR
CrossX.
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