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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 02-13-2009, 17:37   #1 (permalink)
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server error when try unlock ku970 :::: ANSWERED :::


Searching Phone...
Phone Model : KU970
Phone Imei : xxxxx
Phone Version :
KU970-MSM6280-V10a@-MAR-14-2007-V
Compilation date and time :
Apr 15 200716:49:34Nov 28 200614:00:00KU970
Flash chip INFO :
toshiba_ty9000ac10_0098-0079_20200
Phone Code : 0000
Contacting to Server
Version Supported...

Phone Connected OK...

Unlocking Phone...
Sending Boot...Wait...
Server Error...

ERROR Phone Not Unlocked...


why this??? thanks
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Old 02-13-2009, 17:44   #2 (permalink)
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Originally Posted by djhobart View Post
searching phone...
Phone model : Ku970
phone imei : Xxxxx
phone version :
Ku970-msm6280-v10a@-mar-14-2007-v
compilation date and time :
Apr 15 200716:49:34nov 28 200614:00:00ku970
flash chip info :
Toshiba_ty9000ac10_0098-0079_20200
phone code : 0000
contacting to server
version supported...

Phone connected ok...

Unlocking phone...
Sending boot...wait...
Server error...

Error phone not unlocked...


Why this??? Thanks
you need to get lg 3g activation in order to unlock new security if you already have then tell which version of polar you are using?use last version get it from support and install try again.connect your phone to a port below then 10.regards suunnyy br.
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Old 02-13-2009, 17:52   #3 (permalink)
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Quote:
Originally Posted by SUUNNYY View Post
you need to get lg 3g activation in order to unlock new security if you already have then tell which version of polar you are using?use last version get it from support and install try again.connect your phone to a port below then 10.regards suunnyy br.
Already I have the activation of polar and am using the version 2.0.7 thread 2 that it is the last version, have put the port 7 and it gives me the same mistake, does it design someone?
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Old 02-13-2009, 18:03   #4 (permalink)
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did u try unlock it without using activation !! it can be a old security, test and post result

br

<= The_Gorr =>
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Old 02-13-2009, 18:46   #5 (permalink)
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Quote:
Originally Posted by The_Gorr View Post
did u try unlock it without using activation !! it can be a old security, test and post result

br

<= The_Gorr =>
y tried without the activacion and have error
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Old 02-13-2009, 18:50   #6 (permalink)
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y tried without the activacion and have error
ok then read full flash upload anywhere and post link here.polar coders will check it suunnyy br.
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Old 02-16-2009, 12:07   #7 (permalink)
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Originally Posted by SUUNNYY View Post
ok then read full flash upload anywhere and post link here.polar coders will check it suunnyy br.
I cannot read full flash, the button works out unmarked for me and though of to connecting continues working out equal for me
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Old 02-16-2009, 12:16   #8 (permalink)
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i cannot read full flash, the button works out unmarked for me and though of to connecting continues working out equal for me
post your screenshots here when you connect phone to polar,regards suunnyy br.
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Old 02-16-2009, 13:24   #9 (permalink)
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post your screenshots here when you connect phone to polar,regards suunnyy br.


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Old 02-16-2009, 15:11   #10 (permalink)
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@djhobart

Try reconfigure ur port to a port lower than com10 and try unlocking again.
Also check ur internet connection, stop all browser activity when unlocking.

With best regards
rotelcam
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Old 02-16-2009, 15:44   #11 (permalink)
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Quote:
Originally Posted by djhobart View Post
Already I have the activation of polar and am using the version 2.0.7 thread 2 that it is the last version, have put the port 7 and it gives me the same mistake, does it design someone?
Quote:
Originally Posted by The_Gorr View Post
did u try unlock it without using activation !! it can be a old security, test and post result

br

<= The_Gorr =>
Quote:
Originally Posted by djhobart View Post
y tried without the activacion and have error
Quote:
Originally Posted by rotelcam View Post
@djhobart

Try reconfigure ur port to a port lower than com10 and try unlocking again.
Also check ur internet connection, stop all browser activity when unlocking.

With best regards
rotelcam
@ ROTELCAM HE IS ALREADY USING PORT 7,USING LAST VERSION ALSO AND HAVE ACTIVATION FOR NEW SECURITY ALSO TRIED UNLOCK WITHOUT NEW LG3G MARKED AS THE GORR SUGGESTED,ITS A STRANGE PROBLEM,VERSION IS SUPPORTED.
@djhobart PLEASE CLEAR THESE QUESTIONS
1.Q IS YOUR PHONE HAVE ANY USER CODE OR SECURITY CODE?
2.Q WHEN PHONE COMES TO YOU IS IT WORKING NORMALLY?
3.Q WHICH INTERNET BROWSER YOU ARE USING?
4.Q WHICH ANTIVIRUS AND FIREWALL YOU ARE USING?
5.Q CAN YOU ACCESS POLARBOX2 SUPPORT AREA WITHOUT ANY PROBLEM?
PLEASE ANSWER THESE QUESTIONS.WITH BEST REGARDS,SUUNNYY BR.
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Old 02-16-2009, 16:16   #12 (permalink)
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Originally Posted by djhobart View Post


hi freind repeat unlocking procedure many time the server sometimes is full try and post result tested by me
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Old 02-16-2009, 16:29   #13 (permalink)
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Quote:
Originally Posted by SUUNNYY View Post
@ ROTELCAM HE IS ALREADY USING PORT 7,USING LAST VERSION ALSO AND HAVE ACTIVATION FOR NEW SECURITY ALSO TRIED UNLOCK WITHOUT NEW LG3G MARKED AS THE GORR SUGGESTED,ITS A STRANGE PROBLEM,VERSION IS SUPPORTED.
@djhobart PLEASE CLEAR THESE QUESTIONS
1.Q IS YOUR PHONE HAVE ANY USER CODE OR SECURITY CODE?
2.Q WHEN PHONE COMES TO YOU IS IT WORKING NORMALLY?
3.Q WHICH INTERNET BROWSER YOU ARE USING?
4.Q WHICH ANTIVIRUS AND FIREWALL YOU ARE USING?
5.Q CAN YOU ACCESS POLARBOX2 SUPPORT AREA WITHOUT ANY PROBLEM?
PLEASE ANSWER THESE QUESTIONS.WITH BEST REGARDS,SUUNNYY BR.
Suny, the mobile is of vodafone, and I have put a card of vodafone and it says " tarjeta sim no valida ", here something strange happens
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Old 02-16-2009, 16:48   #14 (permalink)
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suny, the mobile is of vodafone, and i have put a card of vodafone and it says " tarjeta sim no valida ", here something strange happens
yes of course friend its strange i think someone before you have already tried to unlock and phones nv or simlock area is damaged thats why it dont get unlocked anyhow wait for a response from someone else.polar for now dont support repair of damaged simlock or nv.regards,suunnyy br.
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Old 02-17-2009, 16:38   #15 (permalink)
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Quote:
Originally Posted by djhobart
suny, the mobile is of vodafone, and i have put a card of vodafone and it says " tarjeta sim no valida ", here something strange happens

Hi

Last mounth i had a problem like you, and after a lot of attempts and a lot of lost time, i couldnīt unlock it with polar, and finally, the solution was buy a universal sim, and after that, ku970 unlocked for all sims.

Till now, i think this is the working solution to repair "tarjeta sim no valida"

I hope this help you.
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