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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 09-17-2009, 11:15   #1 (permalink)
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Question URGENT HELP NEEDED >> BLACKBERRY 8800 not reading in PandaBox Suite v1.0.8 :ANSWERED:


Here is log I have:

Code:
 Selected : Blackberry 8800
 Reading Data...Please Wait...
 
 BGUID : 
 7B3A34633E3F326CAB65D23EBBB484DF844C25D6
 BPIN : 25364969
Software does not read full Blackberry info so I cant get it properly connected for MEP2 Code readout trough polar server!!! All USB Drivers are up to date and working ok, BBRY Desktop manager also installed, everything is working ok, previously unlocked Blackberry phones with this SwSuite without any troubles and now here the problem has occurred.

Last edited by rotelcam; 09-17-2009 at 13:14. Reason: Remove Box S/N
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Old 09-17-2009, 11:31   #2 (permalink)
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restart pc try again maybe server busy if not help wait the goar...
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Old 09-17-2009, 11:35   #3 (permalink)
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Question

Quote:
Originally Posted by FullFLASHgSMPH View Post
restart pc try again maybe server busy if not help wait the goar...

I have did - nothing have changed, tried on two different laptops, still the same! It looks like it would be something to do with connectivity betwen phone and laptop.

Have tried over 10 different lenght different quality USB cables, didnt solve the problem...

Tried to restart the phone still the same

...

Dont know what else to do...
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Old 09-17-2009, 11:54   #4 (permalink)
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update BB then read again if not help use FREE SOFT
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Old 09-17-2009, 14:48   #5 (permalink)
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desable user code from phone, it should work

br

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Old 09-17-2009, 14:49   #6 (permalink)
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desable user code from phone, it should work

br

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Old 09-17-2009, 17:46   #7 (permalink)
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I cant locate option menu where or how to disable user/device keyguard password


please help!
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Old 09-17-2009, 17:52   #8 (permalink)
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Quote:
Originally Posted by mariozas View Post
i cant locate option menu where or how to disable user/device keyguard password


please help!
hi friend you are sure that user code is active?if yes did you know the user code?if yes go to security settings you will find option to disable user code.all the best suunnyy
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Old 09-17-2009, 18:02   #9 (permalink)
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Exclamation

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Originally Posted by SUUNNYY View Post
hi friend you are sure that user code is active?if yes did you know the user code?if yes go to security settings you will find option to disable user code.all the best suunnyy

This phone has been on corporate BES setup. You can't disable/delete code without reflashing it to normal SW.
IT Policy requires a password be used, unless you reflash phone.


I know code even when phone menu is unlocked active for use it still does not connect!


Customer will backup all his data and will come back to me tomorrow for reprogramming and unlocking of this BBRY






This makes good sense that POLARBOX2 needs some improvements of walking-trough this security.


BR
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Old 09-17-2009, 18:33   #10 (permalink)
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If you have an user password and you can´t disable it (and although you reset it, it still requesting), Look for this soft JL_Cmder_v1.9.1 and make a factory reset (use option resettofactory),
I had a bb that had a lock in disable/enable password option, and with this soft I could disable it.
Post result.
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Old 09-17-2009, 18:52   #11 (permalink)
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Quote:
Originally Posted by SUUNNYY View Post
this is not a furious section,its polar section so next time when you post here check with open eyes where you are posting?suunnyy
ps.his post should be deleted from here.

But This Method Working All BB
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Old 09-17-2009, 19:47   #12 (permalink)
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I used the JL_Cmder_v1.9.1 with one bb 8700, and remove the restriction to change the password Enabled/Disabled option. It is an small program in MS-DOS
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Old 09-18-2009, 08:45   #13 (permalink)
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Quote:
Originally Posted by pititi1974 View Post
I used the JL_Cmder_v1.9.1 with one bb 8700, and remove the restriction to change the password Enabled/Disabled option. It is an small program in MS-DOS

Please let me know how did u use it in ms-dos command line? its win32 executable I have found on www.4shared.com ... its just below 200kb size.

it asks for instalation and then closes down after launch immediately.. please upload file and PM me a link, thanks

BR
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Old 09-18-2009, 14:38   #14 (permalink)
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Look in your PC in C:\Program Files\JL_Cmder\ and run this JL_Cmder.cmd
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Old 09-18-2009, 14:40   #15 (permalink)
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Look in your PC in C:\Program Files\JL_Cmder\ and run this JL_Cmder.cmd
Use it at your own risk, I used with one 8700 and not problem.

(Sorry for the double post, my conection today is very slow)

Last edited by pititi1974; 09-18-2009 at 14:46. Reason: Missing explication
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