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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GOT (Gsm Online Tool) > GOT Motorola


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Old 07-18-2007, 18:23   #1 (permalink)
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v3r r3443u5 cannot repair pds ?


Hi manole,

I've just bought a 1 day pass thru you but somehow when i connect
my v3r to it...the program kept saying

Error: 2010003 when connecting.

I tried to repair pds...but it's greyed out...there's no option to select
that....GOT cannot repair pds on v3r ?

When i tried to do a full flash, it kept saying erase error...please help !

thank you
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Old 07-18-2007, 19:29   #2 (permalink)
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So try first repair pds as R3443U2 with testpoint then flash with R3443U5 flash in boot mode.
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Old 07-18-2007, 20:06   #3 (permalink)
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hi pecel,

thanks for replying, i have followed ur advise but when i tried to flash
it, this error appears

Sending RAMDLD to handset
RAMDLD started ok in handset
Erase flash...
Error: 1150004
Error: 1240006

please kindly advise, thank you
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Old 07-18-2007, 20:13   #4 (permalink)
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Quote:
Originally Posted by skycom View Post
hi pecel,

thanks for replying, i have followed ur advise but when i tried to flash
it, this error appears

Sending RAMDLD to handset
RAMDLD started ok in handset
Erase flash...
Error: 1150004
Error: 1240006

please kindly advise, thank you
Did u repair pds successfully ? This is log from what mode? what file ?
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Old 07-18-2007, 20:16   #5 (permalink)
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hi pecel,

i followed ur advise n repair the pds using r3443u2 and it was a success.
so thinking i should be able to full flash it with the file that i got from GOT

filename:
r3443u5_g_0e.c8.0dr_pds005_lp0003_drm0113_vstus_en glish206_jpjava_g_0e_r3443u5_00_00_09i_gsvslqatmb0 1na013_miniflex_enable_warmplug_1ff.gtc

but it gave me that error msg
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Old 07-18-2007, 20:25   #6 (permalink)
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If you won't answer my question my help will be incorrect ! Did you try to flash from bootloader mode ?
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Old 07-18-2007, 20:45   #7 (permalink)
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oh, i tried to flash from bootloader mode, but the screen is blank

i press the power + * + # but nothing comes on.
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Old 07-18-2007, 20:47   #8 (permalink)
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It's not important that you can't see anything on lcd, important is that GOT can connect phone in boot mode when you access them by hand.
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Old 07-18-2007, 21:28   #9 (permalink)
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Hi pecel,

i follow what u said, click power + * + # and plug the cable into the phone.
(hoping it is in boot mode)

I open up GOT and try to full flash r3443u5 but still no luck.

Any other way to fix this ?

greatly appreciate u take the time to help out.
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Old 07-18-2007, 21:44   #10 (permalink)
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Put phone in boot mode and open RSD lite, post your log here.
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Old 07-18-2007, 22:10   #11 (permalink)
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hi pecel,

the rds log

17:14:20, July 18, 2007
Line: 2782
ERROR: Phone[0000]: Error erasing subscriber unit. Device API Error: 0xE00200C0 Command: ERASE
File: Z:\test_dev_usb\flash\code\flashdll\PST_FP_FlashTh read.cpp
Device ID: 0

17:14:20, July 18, 2007
Line: 3555
ERROR: Phone[0000]: Flash failed.
File: Z:\test_dev_usb\flash\code\flashdll\PST_FP_FlashTh read.cpp
Device ID: 0

17:14:20, July 18, 2007
Line: 575
ERROR: Flash failure: Phone[0000]: Error erasing subscriber unit. Device API Error: 0xE00200C0 Command: ERASE (Error Code: e00200c0),
Detailed Error Details: Direction of the Error=2000, Command Value=100000, Code Group Number=No Codegroup
File: Z:\test_dev_usb\flash\code\flashdll\FlashHdlr.cpp
Device ID: 0

17:14:20, July 18, 2007
Line: 7212
ERROR: Error getting subscriber unit information.
File: Z:\test_dev_usb\flash\code\flashdll\PST_FP_FlashTh read.cpp

17:14:35, July 18, 2007
Line: 7212
ERROR: Error getting subscriber unit information.
File: Z:\test_dev_usb\flash\code\flashdll\PST_FP_FlashTh read.cpp

17:14:54, July 18, 2007
Line: 7212
ERROR: Error getting subscriber unit information.
File: Z:\test_dev_usb\flash\code\flashdll\PST_FP_FlashTh read.cpp
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Old 07-18-2007, 22:11   #12 (permalink)
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there is another file call swdl.log too

07/18/07 17:13:04 --------------------------------------------------------------------------------
07/18/07 17:13:04 New Log Started For Software Download.
07/18/07 17:13:06 Unable to read SEEM element: ESN
07/18/07 17:13:17 The FlashLog key is turned off.
07/18/07 17:13:20 Unable to read SEEM element: ESN
07/18/07 17:13:20 Unable to read SEEM element: Technology
07/18/07 17:13:20 Unable to read SEEM element: Technology
07/18/07 17:13:20 Unable to read SEEM element: Technology
07/18/07 17:13:20 Unable to read SEEM element: Version Of Flex Files
07/18/07 17:13:23 Multi upgrade started for 1 phones
07/18/07 17:13:23 [Device ID: 0] Flashing phone.
07/18/07 17:14:20 ERROR: Phone[0000]: Error erasing subscriber unit. Device API Error: 0xE00200C0 Command: ERASE - on device ID 0.
07/18/07 17:14:20 ERROR: Flash failure: Phone[0000]: Error erasing subscriber unit. Device API Error: 0xE00200C0 Command: ERASE (Error Code: e00200c0),
Detailed Error Details: Direction of the Error=2000, Command Value=100000, Code Group Number=No Codegroup - on device ID 0.
07/18/07 17:14:20 [Device ID: 0] Phone[0000]: Error erasing subscriber unit. Device API Error: 0xE00200C0 Command: ERASE
07/18/07 17:14:20 Multi upgrade finished.
07/18/07 17:14:20 Unable to read SEEM element: ESN
07/18/07 17:14:20 Unable to read SEEM element: ESN
07/18/07 17:14:35 Unable to read SEEM element: Technology
07/18/07 17:14:52 Unable to read SEEM element: Version Of Flex Files
07/18/07 17:14:55 Unable to read SEEM element: ESN
07/18/07 17:14:56 Unable to read SEEM element: ESN
07/18/07 17:14:56 Unable to read SEEM element: Technology
07/18/07 17:14:56 Unable to read SEEM element: Technology
07/18/07 17:14:56 Unable to read SEEM element: Technology
07/18/07 17:14:56 Unable to read SEEM element: Version Of Flex Files
07/18/07 17:15:12 [Text Box] - Phone failed initial security verification checks. HAB error 0x8D.

hope this helps...thanks again
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Old 07-18-2007, 22:23   #13 (permalink)
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I mean not flashing log, how phone is recognized by RSD.
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Old 07-18-2007, 23:00   #14 (permalink)
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Hi pecel,

sorry for the misunderstanding.
I do the boot mode and plug the phone into rsd.

it shows S FLASH NEPTUNE LTE2 withe my correct imei n says CONNECTED
I then choose the file that i want to flash which is R3443U5_G_0E.C8.0DR.shx

I click start and it looks like it is flashing but failed with this error:
ERROR: Phone[0000]: Error erasing subscriber unit. Device API Error: 0xE00200C0 Command: ERASE - on device ID 0

then another screen pops up
Phone failed initial security verification checks. HAB error 0x8D
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Old 07-18-2007, 23:19   #15 (permalink)
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Try different flashfiles.
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