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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SMTi Support Sections > SMTi

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Old 06-02-2010, 20:11   #1 (permalink)
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Unhappy smti device not found


smti device not found
usb device ok

help me please
i have tried different usb ports
i have tried the same on different computers xp & vista
still same problem
is my lovely smti dead
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Old 06-04-2010, 11:55   #2 (permalink)
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help

can someone advise me please.
thanks wyn
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Old 06-04-2010, 19:49   #3 (permalink)
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We back to office mnday .
Please chec cristal and cpu
Make exchange cristal and try again use latest smti exe.
If you need make exchange AT32L CPU to new one possible use same cpu from scdr2

SMT
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Old 06-06-2010, 20:26   #4 (permalink)
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what is cristal,
thanks

Quote:
Originally Posted by gsminfo View Post
We back to office mnday .
Please chec cristal and cpu
Make exchange cristal and try again use latest smti exe.
If you need make exchange AT32L CPU to new one possible use same cpu from scdr2

SMT
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Old 06-10-2010, 19:02   #5 (permalink)
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if i buy new box how can i transfer my credit ( 52 credits ) from my broken box.
thank you
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Old 06-11-2010, 07:56   #6 (permalink)
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Quote:
Originally Posted by wynYN View Post
if i buy new box how can i transfer my credit ( 52 credits ) from my broken box.
thank you
Yes . Possible.
Send old box sn by PM

SMT
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Old 06-12-2010, 22:31   #7 (permalink)
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Quote:
Originally Posted by gsminfo View Post
Yes . Possible.
Send old box sn by PM

SMT
how can i get sn of box when box not reqognised.
thanks
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Old 08-14-2010, 23:41   #8 (permalink)
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smti device not found

hi, i was thinking if i used another charger on this box could that have caused my box to malfunction (smti device not found ) if so how can i fix this.
all lights come on when connected and usb is ok !!!!!!!!!
i've uninstalled and re installed still the same.
hope someone can help me
thanks
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Old 08-17-2010, 03:35   #9 (permalink)
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@wynYN

Recheck system & try with another usb port !
As last test to be sure that problem is external try with other Pc !
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