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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > UFS - Pro


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Old 07-17-2008, 05:28   #46 (permalink)
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hwk upgrade problem


Hi,
i have this problem :

Upgrade log:
---------- HWK Update Client v 2.0.5.0 ----------
---------- HWK upgrade started:6.20.07 ----------
-- Target Id : 62 CF 1 7
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.6 (c) SarasSoft 2005.
-- UFSx S/N : 75473
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-D806037B4160006B
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Error preparing connection to server! Please check your internet connection and try again. Cannot get valid data from server! Please check your internet connection and try again!

HWK is original from teleway .
i wait solution please .
thank's in advance

Last edited by steveit; 07-17-2008 at 05:29. Reason: error in writing
 
Old 07-17-2008, 08:13   #47 (permalink)
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First of all Never post your Hid and Box Serial No. on Forum or your HID will be Blacklisted and you will never be able to upgrade again.
I see you are using 2.0.5.0 version which upgrade server will not accept since now update client version is 2.0.7.0. You can download latest support suite version from here and then upgrade your HWK- http://sarunasoftware.com/supportlogin.html
Disable your Firewall and close your Antivirus, Uncheck Asia before upgrading.

Don't forget to press "Thanks".
 
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Old 07-17-2008, 11:42   #48 (permalink)
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Quote:
Originally Posted by .::Ja\/\/aD::. View Post
answered read #30 post
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS.
-- UFSx Device: UFS2 SarasSoft, USB S/N: 83713
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS !
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 83713
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: UFS3
-- HWK ERROR : 0004
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 83713
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: UFS3
-- HWK ERROR : 0004



pls help me


[email protected]
 
Old 07-17-2008, 19:10   #49 (permalink)
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problem solved

Quote:
Originally Posted by PASSIONATE_BOYS View Post
First of all Never post your Hid and Box Serial No. on Forum or your HID will be Blacklisted and you will never be able to upgrade again.
I see you are using 2.0.5.0 version which upgrade server will not accept since now update client version is 2.0.7.0. You can download latest support suite version from here and then upgrade your HWK- http://sarunasoftware.com/supportlogin.html
Disable your Firewall and close your Antivirus, Uncheck Asia before upgrading.

Don't forget to press "Thanks".
Hi,
thanks, my HWK is ready for work.

B.R. SteveIT
 
Old 07-18-2008, 06:36   #50 (permalink)
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Quote:
Originally Posted by hamid phone View Post
Upgrade log:
---------- HWK Update Client v 2.0.7.0 ----------
---------- HWK upgrade started:20:14:07 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : ******
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-..**********
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs
can somebody help me?
i have HWK original and i workking in 2.0.6 and 2.0.7 and 2.0.7.1 and 2.0.7.2 after iam formating pc
thanx

dear easy solution
wait for 24 hour your logs will come automatically and try again to update
i hope it will solved ur problem
be patience


best regards
NADIR
 
Old 07-18-2008, 07:37   #51 (permalink)
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Quote:
Originally Posted by noor nobi View Post
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS.
-- UFSx Device: UFS2 SarasSoft, USB S/N: 83713
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS !
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 83713
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: UFS3
-- HWK ERROR : 0004
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 83713
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: UFS3
-- HWK ERROR : 0004



pls help me


[email protected]
You need Req-Fbi process. Look here- http:///vbb/showthread.php?t=370992
 
Old 07-24-2008, 07:24   #52 (permalink)
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HWK Problem

Dear , HWK update and setup successfully complerte but when i connect box then show ...unexpected exception: BOX_AUTH_ERROR:32. What is the problem . Plz reply me
 
Old 07-24-2008, 08:39   #53 (permalink)
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@ cell_club
Try use ver 2.0.7.2
 
Old 07-24-2008, 23:37   #54 (permalink)
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all instructions already posted , so please read threads/posts
 
Old 07-27-2008, 04:23   #55 (permalink)
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Thumbs down

Upgrade log:
---------- HWK Update Client v 2.0.7.0 ----------
---------- HWK upgrade started:02:22:01 p.m. ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 15***xx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TYPHOON BOX
-- HWK ID : A1.0*********80E0***************
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

please solicitude
not funtion reseller lante 168
 
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Old 07-27-2008, 09:16   #56 (permalink)
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Quote:
Originally Posted by mobilebo View Post
Upgrade log:
---------- HWK Update Client v 2.0.7.0 ----------
---------- HWK upgrade started:02:22:01 p.m. ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 15***xx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TYPHOON BOX
-- HWK ID : A1.0*********80E0***************
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

please solicitude
not funtion reseller lante 168
Either your HWK HID is not forwarded to Saras by your Reseller or your HWK is clone. Contact your Reseller if you have original HWK and ask him to forward your HID to Saras to add your HID in server.
 
Old 07-27-2008, 10:02   #57 (permalink)
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my computer is format
 
Old 09-06-2008, 12:10   #58 (permalink)
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hello sir :



i have a problem hwk please help me .i have received this message HWK: NOT AUTHORISED , USE UPDATE TOOL please help me and send me message at this id [email protected]
 
Old 09-06-2008, 12:19   #59 (permalink)
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cannot reset the ufsx during the update process please help me someone
this is the log

pgrade log:
---------- HWK Update Client v 2.0.7.0 ----------
---------- HWK upgrade started:4:27:28 PM ----------
-- Reset Failed, Trying to Repair UFS ...
-- Boot Fail:
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Access violation at address 00402D5D in module 'UpdateClient.exe'. Read of address 00000014
 
Old 09-06-2008, 16:36   #60 (permalink)
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Quote:
Originally Posted by Fazil View Post
cannot reset the ufsx during the update process please help me someone
this is the log

pgrade log:
---------- HWK Update Client v 2.0.7.0 ----------
---------- HWK upgrade started:4:27:28 PM ----------
-- Reset Failed, Trying to Repair UFS ...
-- Boot Fail:
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Access violation at address 00402D5D in module 'UpdateClient.exe'. Read of address 00000014
Contact your Reseller for this, it's your ufs box problem. Ask him to repair/replace if under warranty.
 
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