Motorola Z10 Subsidy Lock Code Incorrect

[mediaextensions]

i received code for motorla z10 job i sent but when i input code phone tells me incorrect password what should i do or can i enter code
media extensions: i used **057*
media extensions: then entered code
media extensions: pls help customer is on my neck

Log Below

5:38:01 PM > Connecting to server...
5:38:01 PM > Connected to server...OK !
5:38:02 PM > Server is requesting client version...OK !
5:38:03 PM > Server is requesting username...OK !
5:38:04 PM > Server is requesting password...OK !
5:38:05 PM > User authenticated...OK !
5:38:05 PM > Requesting credit from server...OK !

5:38:05 PM > Credit Limit: 100 / Credit Spent: 66 / Credit Pending: 0 / Credit Left: 34

5:38:11 PM > Checking jobs version...OK !
5:38:11 PM > Jobs are up-to-date !
5:41:36 PM > Sending job to server

5:41:36 PM > Phone Brand: MOTOROLA
5:41:36 PM > Phone Model: Other Motorola Models
5:41:36 PM > Unlock Type: Unlock by Imei
5:41:36 PM > Option: -
5:41:36 PM > IMEI: 357720010261784
5:41:36 PM > Motorola Model: z10
5:41:36 PM > Phone Model:

5:41:38 PM > Requesting credit from server...OK !

5:41:38 PM > Credit Limit: 100 / Credit Spent: 66 / Credit Pending: 3 / Credit Left: 31

5:41:39 PM > Receiving server ticket...OK !
5:41:39 PM > Pending ticket saved in: C:\Documents and Settings\media gsm\Desktop\allGSMunlock Client\\Pending\4086681.pend

5:44:07 PM > Job: 4086681 processed...OK !

5:46:40 PM > Disconnected from server...OK !

[AtrixJ]

If you think the code is wrong, then send to VERIFY
I don't know of another way to enter the code, sorry.