Mb300 cant flash stays on moto logo - GSM-Forum

RICKY great · 04-24-2013, 09:27

MB300 CANT FLASH STAYS ON MOTO LOGO

TS FLASH MSM7201A AS DETECTED

Bootloader Version: v0x000513 (WITH RSD)

BACK SIDE OF MOBILE WRITTEN-
MSN-L54ANN26HH, AP2109AE7K8
MRUQ7-3334411811 MB300

TA20600X14 SJUG5934AA MADE IN CHINA

TRIED THESE FIRMWARES
1.motus-viper-0.13.37_SECURE_PRODUCTION-super*******-customer_att
2.MotusGC_N_00.00.34R_super*******_customer

WHIILE PROCESSING SAYING JUMPING THEN REMOVED

PLS GUIDE

RICKY great · 04-24-2013, 10:24

Adding to that pls find the image when reboot its saying usb not recognise

RICKY great · 04-24-2013, 12:19

Team pls reply want a revert

GSM_Support · 04-24-2013, 16:07

@ RICKY great,

Do you know what had happened to the phone so it got to such state?
Also, please post here full log file from the operations you were performing.

Best Regards
GSMServer team

RICKY great · 04-25-2013, 06:53

Quote:

Originally Posted by GSM_Support

@ RICKY great,

Do you know what had happened to the phone so it got to such state?
Also, please post here full log file from the operations you were performing.

Best Regards
GSMServer team

bro as cusomer told it have become while software upgradation and log i dont have but i have updated the screen shot in my earlier post

RICKY great · 04-25-2013, 06:57

Quote:

Originally Posted by GSM_Support

@ RICKY great,

Do you know what had happened to the phone so it got to such state?
Also, please post here full log file from the operations you were performing.

Best Regards
GSMServer team

Jst tell me which firmware to be used i have specified every details its made in china and cpu details already mentioned

GSM_Support · 04-25-2013, 15:22

@ RICKY great,

In order to be able to help we need to know what had happened to the phone and it's original firmware version.
For Android based Motorola phones it is not suitable to flash any firmware to get it revived.

Best Regards
GSMServer team

RICKY great · 04-26-2013, 12:22

Quote:

Originally Posted by GSM_Support

@ RICKY great,

In order to be able to help we need to know what had happened to the phone and it's original firmware version.
For Android based Motorola phones it is not suitable to flash any firmware to get it revived.

Best Regards
GSMServer team

if the customer is unaware of the firmware version before than what to do bro its not at$t its made in china and in back side also not written prviders name like if its from at$t then it must be written and its not so confirm that not at$t now wht

RICKY great · 04-27-2013, 15:19

very bad support sorry to say but its proved

GSM_Support · 04-29-2013, 08:52

@ RICKY great,

According to the log file you've posted flashing operation completed successfully.
As the phone hadn't powered on properly after flashing operation it means that it was flashed with a wrong firmware.
Try flashing phone with the motus-02-0.4.9-super*******-customer-secure_Retail_Indian.pcf firmware version and post results in this thread.
Also, please post here what was signed at the screen of the phone when you've received phone. Was there some info about firmware version?

Best Regards
GSMServer team

RICKY great · 04-29-2013, 10:09

Quote:

Originally Posted by GSM_Support

@ RICKY great,

According to the log file you've posted flashing operation completed successfully.
As the phone hadn't powered on properly after flashing operation it means that it was flashed with a wrong firmware.
Try flashing phone with the motus-02-0.4.9-super*******-customer-secure_Retail_Indian.pcf firmware version and post results in this thread.
Also, please post here what was signed at the screen of the phone when you've received phone. Was there some info about firmware version?

Best Regards
GSMServer team

Pls check this why its saying always usb not recognize while rebotting

RICKY great · 05-01-2013, 06:45

Scout team what do u want should i say the customer to wait 1 year or 2 as scout team is busy cant figure it out if u dont know how to support then pls be crystal clear that you dont know so that i can skip to another product simple like that

GSM_Support · 05-01-2013, 08:55

@ RICKY great

Sorry but how we can help you if you did not answer to questions that we ask you ?

Best Regards
GSMServer team

RICKY great · 05-01-2013, 09:17

Quote:

Originally Posted by GSM_Support

@ RICKY great

Sorry but how we can help you if you did not answer to questions that we ask you ?

Best Regards
GSMServer team

I have uploaded after the file u have named to flash and thats the prob plssssssssssssss check my post i have provided you all the inf i have regarding the phone in all my post

rest u have to figure it out

GSM_Support · 05-01-2013, 13:24

@ RICKY great

Quote:

Also, please post here what was signed at the screen of the phone when you've received phone. Was there some info about firmware version?

We can not find answer to this question.

Best Regards
GSMServer team

04-24-2013, 09:27	#1 (permalink)
RICKY great No Life Poster Join Date: Dec 2007 Location: INDIA BHUBANESWAR Posts: 735 Member: 641849 Status: Offline Sonork: 100.1619689 Thanks Meter: 44	Mb300 cant flash stays on moto logo MB300 CANT FLASH STAYS ON MOTO LOGO TS FLASH MSM7201A AS DETECTED Bootloader Version: v0x000513 (WITH RSD) BACK SIDE OF MOBILE WRITTEN- MSN-L54ANN26HH, AP2109AE7K8 MRUQ7-3334411811 MB300 TA20600X14 SJUG5934AA MADE IN CHINA TRIED THESE FIRMWARES 1.motus-viper-0.13.37_SECURE_PRODUCTION-super*****-customer_att 2.MotusGC_N_00.00.34R_super*****_customer WHIILE PROCESSING SAYING JUMPING THEN REMOVED PLS GUIDE

04-29-2013, 08:52	#10 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 37,001 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 81,009	@ RICKY great, According to the log file you've posted flashing operation completed successfully. As the phone hadn't powered on properly after flashing operation it means that it was flashed with a wrong firmware. Try flashing phone with the motus-02-0.4.9-super******-customer-secure_Retail_Indian.pcf firmware version and post results in this thread. Also, please post here what was signed at the screen of the phone when you've received phone. Was there some info about firmware version? Best Regards GSMServer team Last edited by GSM_Support; 04-30-2013 at 14:19.*

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04-24-2013, 12:19	#3 (permalink)
RICKY great No Life Poster Join Date: Dec 2007 Location: INDIA BHUBANESWAR Posts: 735 Member: 641849 Status: Offline Sonork: 100.1619689 Thanks Meter: 44	Team pls reply want a revert

04-24-2013, 16:07	#4 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 37,001 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 81,009	@ RICKY great, Do you know what had happened to the phone so it got to such state? Also, please post here full log file from the operations you were performing. Best Regards GSMServer team

04-25-2013, 15:22	#7 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 37,001 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 81,009	@ RICKY great, In order to be able to help we need to know what had happened to the phone and it's original firmware version. For Android based Motorola phones it is not suitable to flash any firmware to get it revived. Best Regards GSMServer team

04-27-2013, 15:19	#9 (permalink)
RICKY great No Life Poster Join Date: Dec 2007 Location: INDIA BHUBANESWAR Posts: 735 Member: 641849 Status: Offline Sonork: 100.1619689 Thanks Meter: 44	very bad support sorry to say but its proved

05-01-2013, 06:45	#12 (permalink)
RICKY great No Life Poster Join Date: Dec 2007 Location: INDIA BHUBANESWAR Posts: 735 Member: 641849 Status: Offline Sonork: 100.1619689 Thanks Meter: 44	Scout team what do u want should i say the customer to wait 1 year or 2 as scout team is busy cant figure it out if u dont know how to support then pls be crystal clear that you dont know so that i can skip to another product simple like that

05-01-2013, 08:55	#13 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 37,001 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 81,009	@ RICKY great Sorry but how we can help you if you did not answer to questions that we ask you ? Best Regards GSMServer team