Big Big Big Problem To Update Multibox !!!!!!!!
 

Dear Multibox,

When I tried to update my multibox, it always come up with message as below:

Ready...
Box require update!
Connecting to update server...OK
Ready...
No data...
Timeout!
Box Reboot error!
Connecting to update server...OK
Ready...
No data...
Timeout!
Box Reboot error!


When I tried to ask your Online Support and leave message there, IT IS ALWAYS OFFLINE!!!!!!! I never get reply:mad:

When I tried to ask you this question on your SUPPORT FORUM, you DELETED MY QUESTION!!!!

Are you actually trying to COVER UP UPDATE PROBLEM in MULTIBOX ??

We are genuine user and buyer for your Multibox, Why do we get into such trouble just to get Multibox working?

All we want is to get Multibox updated and working.CAN YOU ACTUALLY HELP OR NOT ?

can just please Check this port 9999 is open in ur provider or not by this link
https://www.grc.com/x/portprobe=9999

BestRegards,
Morfeus

Probing your port 9999 The GRC server is attempting to establish a TCP
connection to Port 9999 of your computer located
at Internet at IP address 59.101.37.229:
https://www.grc.com/image/transpixel.gif
https://www.grc.com/image/transpixel.gif
https://www.grc.com/image/transpixel.gif
https://www.grc.com/image/darkbluepixel.gif
https://www.grc.com/image/transpixel.gif
Total elapsed testing time: 5.019 seconds
https://www.grc.com/image/transpixel.gif
Port
Status Protocol and Application https://www.grc.com/image/transpixel.gif
9999https://www.grc.com/image/transpixel.gif
Stealth distinct
distincthttps://www.grc.com/image/transpixel.gif



any idea?

contact gsmtricks via ICQ and he will reset your box.

br

any idea what is his icq number? or email?
Thank you

ok If they can DELETE my questions on support forum why they cant reply my e-mail and reset the multibox????
its take about the same amount of time to do both job

@simclub

bro more and more question u ask and u wont get ur solution

for better and fast result go to support site and read THIS FAQ

i am sure u will find ur problem here and if not wait for support chat to be online

Multi-Box Support
 

@ Support ,


It is true that all guy's sit for multi-box support is very arogant and stupid ... their reply everytime not pass from "READ FAQ" it is almost a year that i have bought MultiBox but I only flash Sendo and Unlock few Alcatel phones no more but i can see there are many phone the box supported but becuase of bad support and stupid reply i can't use my box anymore and keep it in the drawer.

So if anyone would like to buy my box i will sell it for $200 including shipment.


This is happpened because of Multi-Box neglgency.

Update by itself is nothing unless users use it and give thax for their return.

Take Care
Ethio-Mobile-Solutions:mad:

I know what the problem is and the FAQ wont help anything and I know the solution is! (to reset my multi-box)
which took 5 sec but they prefer to delete my post rather than read my email and solve the problem!!!

u know why we suggest to read Faq first !! cause we don't know if we are talking with a professional or a beginner ...

after read faq u can contact support via email (as a second step that must be done)

if no answer from support u can post ur problem here in forum (with detailed+screen capture if possible)...

if u can't solve problem using these 3 steps so that's mean that ur box is damaged so the final step is to contact reseller .

u have to know also that we can't answer a question already answered, every day we delete posts contained question asked many many many times and also answered many many many times.

br

<= The_Gorr =>

I know this because in this forums there is a lots of people have the same problem and the solution is for them to reset it!!! and my main point is rather than deleting the post first isnt it better to help the user first??

here also a answered question cause i write in previous post

u have to know also that we can't answer a question already answered, every day we delete posts contained question asked many many many times and also answered many many many times.

so if a post was deleted that's mean that answer exist in forum, so just use search


br

<= The_Gorr =>

I dont need the answer! I just need them to reset it!!!
and they still have not been online for the past 2 days!! but yet they can delete my forum !! did you even get what am I saying????

be sure that ur problem will be solved as soon as possible, just be patient bro

br

<= The_Gorr =>

Why is so hard to read forum or FAQ section and did all like written there?

Hi GSM TRICKS,

THANK YOU FOR FINALLY ANSWERING AFTER SO MUCH ATTEMPTS TO CONTACT YOUU

I AM JUST WONDERING IF YOU UNDERSTAND ENGLISH LANGUAGE?

I HAVE READ ALL FAQ AND EVERY FORUM DISCUSSION ABOUT MULTI BOX UPDATE. I HAVE ALSO TRIED EVERY SOLUTION POSSIBLE IN THE PAST 2 DAYYYSSS. AND I DISCOVERED THE PROBLEM IS ON YOOUUURRR SIDE!! MY MULTI BOX NEED TO BE RESET ON YOUR SERVER.

INDEED, YOUR ONLINE SUPPORT NEVER BE ONLINE. I HAVE BEEN WAITING FOR 2 FULL DAYS BUT YOU NEVER BE ONLINE.

IF YOUR ONLINE SUPPORT NEVER BE ONLINE JUST REMOVE THEM NEVER PROMISE IT

IF YOU ARE WILLING TO HELP RATHER THAN DELETE MY QUESTION, PLEASE JUST RESET THE SERIAL NUMBER FOR MY MULTIBOXXX.

IT TAKES YOU ALMOST THE SAME OF TIME TO RESET MY BOX ON THE SERVER RATHER THAN DELETE MY MESSAGE

Finally, Multibox Team reset my Multibox today. I am able to update now.

However, somehow I still don't understand why does it have to take 2 days and countless requests JUST to get my multibox reset on the server?

It is just simply quicker to solve problem by resetting on the server rather than deleting my requests, replying on my further requests, asking me to read FAQ thing which I already read of course.

What are talking about? I am online all the day. It is not my mistake if you didnt understand english and didnt make a correct request. IS easy for you start claming us here - but box update problem can be fixed at 2 minutes if you will make a correct request, so no need to cry here.

I recently had twice the same problem in a short time after each other.
As GSMTricks said I read and thied the things which are placed in the FAQ.

These weren't problem solving, after that the only I did was placing my serial at the online help, telling I tried what what was written in the FAQ.
Within the hour everything was ok after I updated my box again.

So in my opinion MB Team is doing very hard to help every customer a.s.a.p.

100 points for them :P

sir,
I have 2 pcs multi-box same problem.
alway said "no data..." when update my box.
Please help me.

Could you please read this topic from beginning? Solution was written few times.