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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Multi-Box TEAM Products > Multi-Box


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Old 01-30-2007, 23:43   #1 (permalink)
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Big Big Big Problem To Update Multibox !!!!!!!!


Dear Multibox,

When I tried to update my multibox, it always come up with message as below:

Ready...
Box require update!
Connecting to update server...OK
Ready...
No data...
Timeout!
Box Reboot error!
Connecting to update server...OK
Ready...
No data...
Timeout!
Box Reboot error!


When I tried to ask your Online Support and leave message there, IT IS ALWAYS OFFLINE!!!!!!! I never get reply

When I tried to ask you this question on your SUPPORT FORUM, you DELETED MY QUESTION!!!!

Are you actually trying to COVER UP UPDATE PROBLEM in MULTIBOX ??

We are genuine user and buyer for your Multibox, Why do we get into such trouble just to get Multibox working?

All we want is to get Multibox updated and working.CAN YOU ACTUALLY HELP OR NOT ?
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Old 01-31-2007, 00:17   #2 (permalink)
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Arrow

Quote:
Originally Posted by simclub1 View Post
Dear Multibox,

When I tried to update my multibox, it always come up with message as below:

Ready...
Box require update!
Connecting to update server...OK
Ready...
No data...
Timeout!
Box Reboot error!
Connecting to update server...OK
Ready...
No data...
Timeout!
Box Reboot error!


When I tried to ask your Online Support and leave message there, IT IS ALWAYS OFFLINE!!!!!!! I never get reply

When I tried to ask you this question on your SUPPORT FORUM, you DELETED MY QUESTION!!!!

Are you actually trying to COVER UP UPDATE PROBLEM in MULTIBOX ??

We are genuine user and buyer for your Multibox, Why do we get into such trouble just to get Multibox working?

All we want is to get Multibox updated and working.CAN YOU ACTUALLY HELP OR NOT ?
can just please Check this port 9999 is open in ur provider or not by this link
https://www.grc.com/x/portprobe=9999

BestRegards,
Morfeus
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Old 01-31-2007, 00:40   #3 (permalink)
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I tried the web site and get result as below:

Probing your port 9999
The GRC server is attempting to establish a TCP
connection to Port 9999 of your computer located
at Internet at IP address 59.101.37.229:






Total elapsed testing time: 5.019 seconds

Port
Status Protocol and Application
9999
Stealth distinct
distinct




any idea?
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Old 01-31-2007, 00:54   #4 (permalink)
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contact gsmtricks via ICQ and he will reset your box.

br
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Old 01-31-2007, 00:58   #5 (permalink)
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any idea what is his icq number? or email?
Thank you
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Old 01-31-2007, 01:50   #6 (permalink)
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ok If they can DELETE my questions on support forum why they cant reply my e-mail and reset the multibox????
its take about the same amount of time to do both job
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Old 01-31-2007, 06:30   #7 (permalink)
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@simclub

bro more and more question u ask and u wont get ur solution

for better and fast result go to support site and read THIS FAQ

i am sure u will find ur problem here and if not wait for support chat to be online
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Old 01-31-2007, 06:49   #8 (permalink)
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Multi-Box Support

@ Support ,


It is true that all guy's sit for multi-box support is very arogant and stupid ... their reply everytime not pass from "READ FAQ" it is almost a year that i have bought MultiBox but I only flash Sendo and Unlock few Alcatel phones no more but i can see there are many phone the box supported but becuase of bad support and stupid reply i can't use my box anymore and keep it in the drawer.

So if anyone would like to buy my box i will sell it for $200 including shipment.


This is happpened because of Multi-Box neglgency.

Update by itself is nothing unless users use it and give thax for their return.

Take Care
Ethio-Mobile-Solutions
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Old 01-31-2007, 08:08   #9 (permalink)
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I know what the problem is and the FAQ wont help anything and I know the solution is! (to reset my multi-box)
which took 5 sec but they prefer to delete my post rather than read my email and solve the problem!!!
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Old 01-31-2007, 08:23   #10 (permalink)
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u know why we suggest to read Faq first !! cause we don't know if we are talking with a professional or a beginner ...

after read faq u can contact support via email (as a second step that must be done)

if no answer from support u can post ur problem here in forum (with detailed+screen capture if possible)...

if u can't solve problem using these 3 steps so that's mean that ur box is damaged so the final step is to contact reseller .

u have to know also that we can't answer a question already answered, every day we delete posts contained question asked many many many times and also answered many many many times.

br

<= The_Gorr =>



Quote:
Originally Posted by ethiomobile View Post
@ Support ,


It is true that all guy's sit for multi-box support is very arogant and stupid ... their reply everytime not pass from "READ FAQ" it is almost a year that i have bought MultiBox but I only flash Sendo and Unlock few Alcatel phones no more but i can see there are many phone the box supported but becuase of bad support and stupid reply i can't use my box anymore and keep it in the drawer.

So if anyone would like to buy my box i will sell it for $200 including shipment.


This is happpened because of Multi-Box neglgency.

Update by itself is nothing unless users use it and give thax for their return.

Take Care
Ethio-Mobile-Solutions
Quote:
Originally Posted by simclub1 View Post
I know what the problem is and the FAQ wont help anything and I know the solution is! (to reset my multi-box)
which took 5 sec but they prefer to delete my post rather than read my email and solve the problem!!!
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Old 01-31-2007, 08:34   #11 (permalink)
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I know this because in this forums there is a lots of people have the same problem and the solution is for them to reset it!!! and my main point is rather than deleting the post first isnt it better to help the user first??
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Old 01-31-2007, 08:39   #12 (permalink)
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here also a answered question cause i write in previous post

u have to know also that we can't answer a question already answered, every day we delete posts contained question asked many many many times and also answered many many many times.

so if a post was deleted that's mean that answer exist in forum, so just use search


br

<= The_Gorr =>


Quote:
Originally Posted by simclub1 View Post
I know this because in this forums there is a lots of people have the same problem and the solution is for them to reset it!!! and my main point is rather than deleting the post first isnt it better to help the user first??
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Old 01-31-2007, 08:47   #13 (permalink)
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I dont need the answer! I just need them to reset it!!!
and they still have not been online for the past 2 days!! but yet they can delete my forum !! did you even get what am I saying????
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Old 01-31-2007, 08:49   #14 (permalink)
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be sure that ur problem will be solved as soon as possible, just be patient bro

br

<= The_Gorr =>
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Old 01-31-2007, 09:34   #15 (permalink)
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Quote:
Originally Posted by simclub1 View Post
I dont need the answer! I just need them to reset it!!!
and they still have not been online for the past 2 days!! but yet they can delete my forum !! did you even get what am I saying????
Why is so hard to read forum or FAQ section and did all like written there?
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