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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Multi-Box TEAM Products > Multi-Box


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Old 09-10-2008, 03:03   #1 (permalink)
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new solutio for My box is "dead". Show only "." and not working. Update not working


My box is "dead". Show only "." and not working. Update not working!

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Here I am posting again info about update and "." problem.

My box is "dead". Show only "." and not working.

Solution: That`'s heppens after the power problem in PC. You unplug the cable when software was in use. When you see only "." that mean that the box now is temporaly dead - you need to make the update for him. You should try to do next:
1. Read this cearfully: http://www.multi-box.net/faq_article.php?article=59
2. Try to make update 1 time only. If all is fixed - no need to do more update. If update was not completed - that's mean that you have a problem with your internet connections ( firewalls, antivirus ). Do not try to make the update too many times ( if box is "dead" ) - server accept only 1. So, if you cannot update the box you should send your serial box number to us ( also e-mail, name of reseller ) via: "support chat", or e-mail, or you can contact me here via PM, or ICQ: 123947574and we will accept the new update for you.

How to update the box: http://www.multi-box.net/faq_article.php?article=59
How to update the box video: Link
Latest update tool v.3.0 is here: MultiBoxUpdateTool_v3.0.rar

Now I hope all is clear with update.

In the case if your box cannot be updated or repaired - you need contact your reseller.

if not work try to installe hss soft to change ip an try again working fine
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Old 09-10-2008, 03:06   #2 (permalink)
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excellent support, ....................
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