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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > No more Support JAF Products. > J.A.F. Plus


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Old 03-21-2008, 18:43   #1 (permalink)
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Pkey Error


Dear mr. Andres
I've bought two pkeys in Italy and I'm finding problems:
Reading phone...Type: RM-***, Ver: **.**
Reading imei...
Imei: 35************
Reading HW ID...****
Found general data...
PKEY ERROR bb5 unlock
I've called my reseller to resolve the problem but notwithstanding he called raskal we couldn't resolve it.
Are two week that I'm fighting with this problem and I can't find resolution! I hope in your help.
The serial numbers of my pkeys are: 9000600A 90006B4F
Waiting your answer Asap
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Old 03-22-2008, 00:13   #2 (permalink)
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please let me know the name of your reseller. Also, this is your reseller's problem, not mine. He have a lot of ways to contact one of us
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Old 03-22-2008, 00:20   #3 (permalink)
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Planet Telephone in Italy
Raskal know this seller
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Old 03-22-2008, 00:42   #4 (permalink)
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ok. i will inform raskal about that.

br
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Old 03-22-2008, 00:49   #5 (permalink)
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Thanks
Please I have urgent need
Thanks
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Old 03-22-2008, 20:36   #6 (permalink)
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hello Andres you have informed Raskal?
My pkey still is not activated
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Old 03-25-2008, 16:39   #7 (permalink)
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Dear Andres
many days passed from my last mail and I'm still waiting the activation of pkeys.
I called my reseller, I gave you his name, as you asked me... wahat I'm waiting for?
I wouldn't be unkind and to spread all around negatives opinions about your support.
I've clients that are waiting my support!
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Old 03-25-2008, 21:33   #8 (permalink)
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Quote:
Originally Posted by ricambigsm View Post
Dear Andres
many days passed from my last mail and I'm still waiting the activation of pkeys.
I called my reseller, I gave you his name, as you asked me... wahat I'm waiting for?
I wouldn't be unkind and to spread all around negatives opinions about your support.
I've clients that are waiting my support!

sorry sir, i just got back from a short vacantion.
today was my first day at work.
as you can imagine, a lot of things to take care.
i will try to solve your problem, i didnt forgot you.


br
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Old 03-25-2008, 21:56   #9 (permalink)
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back, your pkeys are activated.
use latest jaf sw, 1.98.47 and update your pkeys.


br
and sorry for delay, but it wasnt my fault
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Old 03-25-2008, 23:47   #10 (permalink)
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Thanks my friend
All right , Pkey update
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Old 04-02-2008, 19:25   #11 (permalink)
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hi there , i have the same trouble, i bought a jaf plus (activation+cable+jaf PLUS) from http://www.gsm-traders.com/ then i recive an email from them to send my pkey serial number and i sent by email on 04 mar. 2008. until now i havent recived any confirmation about my pkey activation, and i still get that error PKEY ERROR bb5 unlock using the last jaf version 1.47.
My pkey nbr. 9001370F

Please help me , i really need put this working 100%
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Old 04-05-2008, 13:43   #12 (permalink)
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no one give me a help !!!! ......... damn support and box, and pkey........... f**** ........... i will put all this s*** in garbage.... " box with high security but with very bad function support to *******rs" itīs very sad.....
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Old 04-07-2008, 18:50   #13 (permalink)
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Red face

please, Mr. AndreS , please give me a little help here
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Old 04-08-2008, 08:43   #14 (permalink)
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i will give you an answer today.

just wait a little
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Old 04-08-2008, 19:55   #15 (permalink)
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Quote:
Originally Posted by badwily View Post
hi there , i have the same trouble, i bought a jaf plus (activation+cable+jaf PLUS) from http://www.gsm-traders.com/ then i recive an email from them to send my pkey serial number and i sent by email on 04 mar. 2008. until now i havent recived any confirmation about my pkey activation, and i still get that error PKEY ERROR bb5 unlock using the last jaf version 1.47.
My pkey nbr. 9001370F

Please help me , i really need put this working 100%
please send me a PM with order no from the site.
after that i can activate your pkey
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