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Old 10-30-2020, 18:11   #1 (permalink)
Freak Poster
 
Join Date: Apr 2013
Posts: 108
Member: 1928039
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Thanks Meter: 20
i try unlock G973u an still stop in reading data from phone


Dear team i have a trouble with this device

i try to unlock and the z3x just stop in "Reading data from phone..."


The tool already deducted 8 credits and the process was not carried out.
----------------------------------------------

Checking Login and Password... OK
Ballance: 18 crd.
You have 18 credit(s) left. This operation takes 8 credits.Continue? Yes
Waiting for device to become ready... OK
Reading phone info...
Model: SM-G973U
Android version: 10
PDA version: G973USQS4ETJ1
CSC version: G973UOYN4ETJ1
Phone version: G973USQS4ETJ1
Product code: SM2G973UZKASPR
CSC country code: USA
CSC sales code: SPR
Phone SN: RF8M703BEBY
IMEI: 3523****2980056
HW version: REV1.0
RF cal date: 2019.06.29
Chip name: SM8150
Modem board: SM8150
Security patch: 2020-10-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone...
__________________________________


on the "device manager" The drivers have been installed correctly, only in the device manager a single SAMSUNG_android device appears, which I have not been able to find a driver for that, I don't know if there is a problem, since the modem and adb and the rest if I install correctly


i hope u help me thanks
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Old 10-30-2020, 18:20   #2 (permalink)
Z3X
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Join Date: Feb 2008
Location: z3x
Posts: 15,949
Member: 706257
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Thanks Meter: 5,063
Hello. Always attach full log with program version included. What version of software do you use?
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Old 10-30-2020, 18:25   #3 (permalink)
Freak Poster
 
Join Date: Apr 2013
Posts: 108
Member: 1928039
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Thanks Meter: 20
Quote:
Originally Posted by Z3X View Post
Hello. Always attach full log with program version included. What version of software do you use?

thanks for answer.
(i se all the normal drivers correct, just one i can't found what is,)

z3x last update 41.6
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Old 10-30-2020, 18:33   #4 (permalink)
Z3X
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Join Date: Feb 2008
Location: z3x
Posts: 15,949
Member: 706257
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Thanks Meter: 5,063
Reboot pc, reinstall drivers and repeat again. Post result here. And attach your login to check credits consumption.
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Old 10-30-2020, 19:38   #5 (permalink)
Freak Poster
 
Join Date: Apr 2013
Posts: 108
Member: 1928039
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Thanks Meter: 20
Quote:
Originally Posted by Z3X View Post
Reboot pc, reinstall drivers and repeat again. Post result here. And attach your login to check credits consumption.

i try again in the same PC and another Pc all the drivers are correct.
this time i try with a sprint sim inside .



just stop the operation again "Reading data from phone..."



_____________________________-
Operation: Unlock
Selected model: SM-G973U
Software version: 41.6

Checking Login and Password... OK
Ballance: 18 crd.
You have 18 credit(s) left. This operation takes 8 credits.Continue? Yes
Waiting for device to become ready... OK
Reading phone info...
Model: SM-G973U
Android version: 10
PDA version: G973USQS4ETJ1
CSC version: G973UOYN4ETJ1
Phone version: G973USQS4ETJ1
Product code: SM2G973UZKASPR
CSC country code: USA
CSC sales code: SPR
Phone SN: RF8M703BEBY
IMEI: 35233***2980056
HW version: REV1.0
RF cal date: 2019.06.29
Chip name: SM8150
Modem board: SM8150
Security patch: 2020-10-01
Boot Warranty bit: 0
SIM State: CARD_IO_ERROR
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone...





if i disconect after minuts waiting show on red " error (0 0)....Done with Samsung Tool PRO v.41.6"
that is on "unlock SPr via server"




i try again in unlock spr via server NEW ...
and all is ok....
Operation: Unlock
Selected model: SM-G973U
Software version: 41.6

Checking Login and Password... OK
Ballance: 18 crd.
You have 18 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G973U
Android version: 10
PDA version: G973USQS4ETJ1
CSC version: G973UOYN4ETJ1
Phone version: G973USQS4ETJ1
Product code: SM2G973UZKASPR
CSC country code: USA
CSC sales code: SPR
Phone SN: RF8M703BEBY
IMEI: 3523dsfsdsfs80056
HW version: REV1.0
RF cal date: 2019.06.29
Chip name: SM8150
Modem board: SM8150
Security patch: 2020-10-01
Boot Warranty bit: 0
SIM State: LOADED
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Reading IMEI... OK
Initialization zTool... OK
Running zTool, please wait... OK
Checking network lock status... LOCKED
Reading data from phone... OK
Searching server... OK
Waiting for server answer... OK
Writing data to phone... OK
Checking network lock status... UNLOCKED
Rebooting phone... OK

Done with Samsung Tool PRO v.41.6


thanks
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Old 10-30-2020, 19:50   #6 (permalink)
Z3X
Product Supporter
 
Join Date: Feb 2008
Location: z3x
Posts: 15,949
Member: 706257
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Thanks Meter: 5,063
Oh) Yes, this phones security requireds to use new spr unlock method
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