z3x card not found [Answered] - GSM-Forum

vickylalwani · 04-21-2021, 12:23

unable to instal z3x in my window 7...Always card not found...
All drivers ok and installed.....
card is ruuning perfect in my 2nd pc...

Z3X · 04-21-2021, 12:28

Hello. I dont see your attachment. Please upload image from device manager to image hosting and attach link here.

vickylalwani · 04-21-2021, 12:36

Quote:

Originally Posted by Z3X

Hello. I dont see your attachment. Please upload image from device manager to image hosting and attach link here.

z3x card not found..please help

Z3X · 04-21-2021, 12:41

Its empty again. Upload image to image hosting and attach link.

vickylalwani · 04-21-2021, 13:16

Quote:

Originally Posted by Z3X

Its empty again. Upload image to image hosting and attach link.

z3x card not found

please help

Z3X · 04-21-2021, 13:17

Please open smart card reader list and then attach screenshot.

vickylalwani · 04-21-2021, 13:30

Quote:

Originally Posted by Z3X

Please open smart card reader list and then attach screenshot.

z3x card not found.....

Z3X · 04-21-2021, 14:09

Try reinstall token holder driver. You can find drivers here: C:\Program Files (x86)\Z3X\Card Drivers\FT2K_64

vickylalwani · 04-21-2021, 14:28

Quote:

Originally Posted by Z3X

Try reinstall token holder driver. You can find drivers here: C:\Program Files (x86)\Z3X\Card Drivers\FT2K_64

already tried and update..but failed
same problem....

pls help

Thanks in advance..

Z3X · 04-21-2021, 14:32

If unplug z3x card from pc, usb holder dissapears? Give me vid/pid of device holder.

vickylalwani · 04-22-2021, 06:32

Quote:

Originally Posted by Z3X

If unplug z3x card from pc, usb holder dissapears? Give me vid/pid of device holder.

yes,its disapears...

FTDIBUS\COMPORT&VID_0403&PID_0011 z3x box

USB\VID_0403&PID_0011&REV_0600 z3x converter
USB\VID_0403&PID_0011

USB\VID_058F&PID_9540&REV_0120

USB\VID_058F&PID_9540 usb token holder

Z3X · 04-22-2021, 11:14

By vid/pid its alcor reader. Delete this drivers for holder and install alcor reader drivers.

vickylalwani · 04-23-2021, 08:17

Quote:

Originally Posted by Z3X

By vid/pid its alcor reader. Delete this drivers for holder and install alcor reader drivers.

plase share best and suitable driver or link....

Z3X · 04-23-2021, 08:25

https://support.lenovo.com/us/ru/downloads/ds120745

04-21-2021, 12:28	#2 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,942 Member: 706257 Status: Offline Thanks Meter: 5,058	Hello. I dont see your attachment. Please upload image from device manager to image hosting and attach link here.

04-21-2021, 12:41	#4 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,942 Member: 706257 Status: Offline Thanks Meter: 5,058	Its empty again. Upload image to image hosting and attach link.

04-21-2021, 13:17	#6 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,942 Member: 706257 Status: Offline Thanks Meter: 5,058	Please open smart card reader list and then attach screenshot.

04-21-2021, 14:09	#8 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,942 Member: 706257 Status: Offline Thanks Meter: 5,058	Try reinstall token holder driver. You can find drivers here: C:\Program Files (x86)\Z3X\Card Drivers\FT2K_64

04-21-2021, 14:32	#10 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,942 Member: 706257 Status: Offline Thanks Meter: 5,058	If unplug z3x card from pc, usb holder dissapears? Give me vid/pid of device holder.

04-22-2021, 11:14	#12 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,942 Member: 706257 Status: Offline Thanks Meter: 5,058	By vid/pid its alcor reader. Delete this drivers for holder and install alcor reader drivers.

04-23-2021, 08:25	#14 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,942 Member: 706257 Status: Offline Thanks Meter: 5,058	https://support.lenovo.com/us/ru/downloads/ds120745